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Data reliability

Discussion in 'Unity Analytics' started by ian_facepunch, Nov 13, 2015.

  1. ian_facepunch

    ian_facepunch

    Joined:
    Mar 16, 2015
    Posts:
    22
    I added analytics to our project recently and have been tracking various bits of data from our users.

    One of the things I capture is some info about the players hardware: cpu, gpu, quality setting they are playing on etc. I fire off a custom event just once in the first scene that is loaded.

    However, I'm seeing a mismatch between the number of new users that are tracking vs this custom event.



    It's says that the app has 249 new users but the custom event that is triggered on load is only tracked 50 times. Assuming that the new users have to load the app to be tracked, why would my custom event fail for nearly 200 players?

    Ian
     
  2. mpinol

    mpinol

    Joined:
    Jul 29, 2015
    Posts:
    317
    Hi @ian_facepunch,

    Can you please PM me your projectId so I can take a look at what is happening?