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Feedback Data Explorer shows abnormal geography change for some users

Discussion in 'Unity Analytics' started by FernandoChenUJ, Nov 25, 2021.

  1. FernandoChenUJ

    FernandoChenUJ

    Joined:
    Apr 11, 2013
    Posts:
    4
    Hi everyone.

    We noticed that Data Explorer reports a huge fall in China and a huge hike in Japan on November 2nd. We cross checked other analytics platforms like Google Firebase and AppsFlyer and this change is only observed in Unity Analytics.
    No new version of the game was released and no remote configure were applied that day.
    Does anyone experience similar change in geography data recently? Any thoughts?

    Fernando Chen
     
    FernandoChenUJ, Nov 25, 2021
    #1

  2. unity_Ctri

    unity_Ctri

    Unity Technologies

    Joined:
    Oct 20, 2020
    Posts:
    81
    Hey Fernando,

    PIPL (China's version of COPPA and GDPR) came into full force recently, it's the cause in the fall in traffic.
    We're aware of PIPL and the new UGS Analytics back end and SDK shuold support that as of Monday.

    Can you verify if you're using the legacy Analytics (Which does not support PIPL) or the new UGS Analytics? Checking if there's an Analytics package installed for your game like so would be the easiest indicator that you're using UGS Analytics.
    upload_2021-11-25_11-58-19.png

    If there's no package installed, it would suggest you're using the legacy analytics service, for which I don't believe there are plans to make the necessary changes to support PIPL's requirements.

    Hope this helps. If there's feedback or questions we can further help with, please let us know!
     
    unity_Ctri, Nov 25, 2021
    #2

  3. FernandoChenUJ

    FernandoChenUJ

    Joined:
    Apr 11, 2013
    Posts:
    4
    Hi unity_Ctri

    Thanks for the feedback. We are indeed using the legacy Analytics so that explain the fall in China, but what about the hike in Japan? Any chance that the data from China misplaced?
     
    FernandoChenUJ, Dec 3, 2021
    #3

  4. JeffDUnity3D

    JeffDUnity3D

    Joined:
    May 2, 2017
    Posts:
    14,446
    @FernandoChenUJ Please send me your Unity ProjectID in a private message and I'll take a look
     
    JeffDUnity3D, Dec 3, 2021
    #4