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Question Daily new users numbers are off?

Discussion in 'Unity Ads & User Acquisition' started by MaxRadice, Nov 13, 2023.

  1. MaxRadice

    MaxRadice

    Joined:
    Jun 1, 2015
    Posts:
    3
    Hi everyone,

    Im having an issue with the count on this metric.

    Let me go over the numbers to make it easier:
    We have 800 downloads on iOS
    We have 6300 downloads on Android
    data caught from each developer console.

    If I check DAILY NEW USERS on unity charts for the last 14 days I see a total of 12.000 on both platforms combined.
    I read that the difference could be re-installed, but the numbers are way too different

    On the other hand if I check the NewPlayer event, I see around 7200 users created in the same timeframe that are pretty similar to what I can see from the stores pages.

    What I want to understand is how to calculate new players per day.

    Thanks in advance.
     
    mokensleaguedev likes this.