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Question Daily new users numbers are off?

Discussion in 'Unity Ads & User Acquisition' started by MaxRadice, Nov 13, 2023.

  1. MaxRadice


    Jun 1, 2015
    Hi everyone,

    Im having an issue with the count on this metric.

    Let me go over the numbers to make it easier:
    We have 800 downloads on iOS
    We have 6300 downloads on Android
    data caught from each developer console.

    If I check DAILY NEW USERS on unity charts for the last 14 days I see a total of 12.000 on both platforms combined.
    I read that the difference could be re-installed, but the numbers are way too different

    On the other hand if I check the NewPlayer event, I see around 7200 users created in the same timeframe that are pretty similar to what I can see from the stores pages.

    What I want to understand is how to calculate new players per day.

    Thanks in advance.
    mokensleaguedev likes this.