Cylinder Target upload problems

Greetings.

I'm having problems to upload a Cylinder Target to Vuforia database.

My target dimensions are:

Top Diameter: 5,66 cm
Bottom Diameter: 5,66cm
Side length: 5cm

According to my calculations: Circunference = R*pi, so 5,66 * 3,14 = 17,77

So I made a 17,77cm x 5 cm image PNG no alpha. (635KB).
But, somehow I'm receiveing an error message:

An error occurred while uploading the image. Please try later.

And I'm having the same error over, and over and over.

What did I do wrong?

 

Hey Zagaz,

Are you still seeing that issue today? I've heard a few people having issues uploading targets and creating databases over this last weekend. These issues seem to be gone now however.

Thanks!

 

I still do.

My question is, my dimensions are right? I'm planning to make a AR on a longneck bottle:

Top Diameter: 5,66 cm
Bottom Diameter: 5,66cm
Side length: 5cm

So I made a 17,77cm x 5 cm image PNG no alpha. (635KB).

 

Any help?!

 

Hey Zagaz,

I was able to upload a Cylinder target with your given dimensions. I set the sizes of the target in the Target Manager to:
Top Diameter: 5.66
Bottom Diameter: 5.66
Length: 5

I then created a 17.77cm x 5cm image and was able to upload it as the "Side" image on the target.

In your case, are you creating an image that is 17.66cm wide or tall? Could you share your image with me so I can give it a try?

Thanks!

 

I'll check it out!

 

See if you can download it.

 

Any news?

 

I'm able to upload that as the side image for a cylinder target. I've attached a screenshot from the Target Manager.

 

Interesting. Now it worked!!!! Go figure!

Thanks a lot!!!

 

Unfortunately, im having the same problem. But only with png files. i testing uploading a .jpeg image, and it was successful, however, when i try to upload a .png file.. Oh no, the same message that some error ocurred.

Somebody could help me. This is the dimensions that im using are:

Top Diameter: 6,5 cm
Bottom Diameter: 6,5cm
Side length: 11,5cm

So I made a 20,42cm x 11,5 cm image PNG no alpha.

What i'm supposed to do now?

 

Feel free to share the image and I can try it. PM it to me if you don't want to share it publicly.

 

No problem at all to share it publicly. This is the image you can download.

https://www.jnmoura.com.br/pictures/eventos/moura.png

Basically, i created a psd project 20,42cm x 11,5 and then i save a png image.

Kind regards

 

Look this
To upload a JPEG file its ok

But, when i try PNG file dosnt work

 

Any news?

 

So?

 

Greetings everybody. I have a problem with the cylinder target like u guys. I always got this error even if i change my image dimension scale.

my Cylinder dimension is:
Top Diameter: 6,5 cm
Bottom Diameter: 6,5cm
Side length: 13,5cm

anybody know what dimension should my image have?

 

and when i click learn more. it has nothing. i can't learn anything.

 

Minhas dimensões de destino são:

Diâmetro superior: 3.35 cm
ID do produto:
Comprimento lateral: 4cm
Alguém pode me ajudar ? Esta é uma caneca

 

Hello @AkiraDennis,

Apologies for the broken link, and the delayed response. The link was supposed to point to the following article:

https://library.vuforia.com/content...s/Solution/Cylinder-Targets-Guide.html#define

I've opened a ticket to get this resolved.

Thanks,
Vuforia Engine Support

 

[QUOTE = "Alexlima12, post: 4060489, membro: 2506606"] Minhas dimensões de destino são:

Diâmetro superior: 3,35 cm
ID do produto:
Comprimento lateral: 4cm
Alguém pode me ajudar? Esta é uma caneca [/ QUOTE]
3,35x3,14= 10,519
10,519 cm x 4cm
Deu certo
JPG

 

Hello @Alexlima12,

Apologies that I cannot personally translate Portuguese to English.

I don't understand why you are multiplying the upper diameter by pi (3.14). The Target Manager does not require this value as input, only the top diameter, bottom diameter and side length.

Most problems with cylinder targets are related to uploading your image based upon the dimensions you've specified. If you cannot get this to work, share your image here and I can take a look.

Thanks,
Vuforia Engine Support

 

i have a same problem! 9x9x26 sm what is incorrect

 

Por favor me ajude. Preciso calcular uma garrafa de vinho. Que o rótulo tem 8 cm de largura e 11 de altura. Alguém pode me ajudar?

 

Hello,

Please review the following library article about Cylinder Targets: https://library.vuforia.com/content/vuforia-library/en/articles/Solution/Cylinder-Targets-Guide.html

It goes into a lot of detail about the wine bottle use case.

Thanks,
Vuforia Engine Support