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Cylinder Target upload problems

Discussion in 'Vuforia' started by Zagaz, Nov 19, 2017.

  1. Zagaz

    Zagaz

    Joined:
    Dec 30, 2015
    Posts:
    40
    Greetings.

    I'm having problems to upload a Cylinder Target to Vuforia database.

    My target dimensions are:

    Top Diameter: 5,66 cm
    Bottom Diameter: 5,66cm
    Side length: 5cm

    According to my calculations: Circunference = R*pi, so 5,66 * 3,14 = 17,77

    So I made a 17,77cm x 5 cm image PNG no alpha. (635KB).
    But, somehow I'm receiveing an error message:

    An error occurred while uploading the image. Please try later.

    And I'm having the same error over, and over and over.

    What did I do wrong?
     
  2. Vuforia-Strasza

    Vuforia-Strasza

    Official Vuforia Employee Vuforia

    Joined:
    Jun 13, 2017
    Posts:
    548
    Hey Zagaz,

    Are you still seeing that issue today? I've heard a few people having issues uploading targets and creating databases over this last weekend. These issues seem to be gone now however.

    Thanks!
     
  3. Zagaz

    Zagaz

    Joined:
    Dec 30, 2015
    Posts:
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    I still do.

    My question is, my dimensions are right? I'm planning to make a AR on a longneck bottle:

    Top Diameter: 5,66 cm
    Bottom Diameter: 5,66cm
    Side length: 5cm

    So I made a 17,77cm x 5 cm image PNG no alpha. (635KB).
     
  4. Zagaz

    Zagaz

    Joined:
    Dec 30, 2015
    Posts:
    40
    Any help?!
     
  5. Vuforia-Strasza

    Vuforia-Strasza

    Official Vuforia Employee Vuforia

    Joined:
    Jun 13, 2017
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    548
    Hey Zagaz,

    I was able to upload a Cylinder target with your given dimensions. I set the sizes of the target in the Target Manager to:
    Top Diameter: 5.66
    Bottom Diameter: 5.66
    Length: 5

    I then created a 17.77cm x 5cm image and was able to upload it as the "Side" image on the target.

    In your case, are you creating an image that is 17.66cm wide or tall? Could you share your image with me so I can give it a try?

    Thanks!
     
  6. Zagaz

    Zagaz

    Joined:
    Dec 30, 2015
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    I'll check it out!
     
  7. Zagaz

    Zagaz

    Joined:
    Dec 30, 2015
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    See if you can download it.
     

    Attached Files:

  8. Zagaz

    Zagaz

    Joined:
    Dec 30, 2015
    Posts:
    40
    Any news?
     
  9. Vuforia-Strasza

    Vuforia-Strasza

    Official Vuforia Employee Vuforia

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    Jun 13, 2017
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    I'm able to upload that as the side image for a cylinder target. I've attached a screenshot from the Target Manager.
     

    Attached Files:

  10. Zagaz

    Zagaz

    Joined:
    Dec 30, 2015
    Posts:
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    Interesting. Now it worked!!!! Go figure!

    Thanks a lot!!!
     
    Vuforia-Strasza likes this.
  11. mourainf

    mourainf

    Joined:
    Dec 26, 2017
    Posts:
    5
    Unfortunately, im having the same problem. But only with png files. i testing uploading a .jpeg image, and it was successful, however, when i try to upload a .png file.. Oh no, the same message that some error ocurred.

    Somebody could help me. This is the dimensions that im using are:

    Top Diameter: 6,5 cm
    Bottom Diameter: 6,5cm
    Side length: 11,5cm

    So I made a 20,42cm x 11,5 cm image PNG no alpha.

    What i'm supposed to do now?
     
  12. Vuforia-Strasza

    Vuforia-Strasza

    Official Vuforia Employee Vuforia

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    Feel free to share the image and I can try it. PM it to me if you don't want to share it publicly.
     
  13. mourainf

    mourainf

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  14. mourainf

    mourainf

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    Posts:
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    Look this
    jpeg.PNG To upload a JPEG file its ok

    png.PNG But, when i try PNG file dosnt work
     
  15. mourainf

    mourainf

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    Any news?
     
  16. mourainf

    mourainf

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  17. AkiraDennis

    AkiraDennis

    Joined:
    Jan 17, 2018
    Posts:
    7
    Greetings everybody. I have a problem with the cylinder target like u guys. I always got this error even if i change my image dimension scale.

    my Cylinder dimension is:
    Top Diameter: 6,5 cm
    Bottom Diameter: 6,5cm
    Side length: 13,5cm
    Capture1.PNG
    anybody know what dimension should my image have?
     
    m26413014 likes this.
  18. AkiraDennis

    AkiraDennis

    Joined:
    Jan 17, 2018
    Posts:
    7
    and when i click learn more. it has nothing. i can't learn anything.
     
  19. Alexlima12

    Alexlima12

    Joined:
    Jan 3, 2019
    Posts:
    2
    Minhas dimensões de destino são:

    Diâmetro superior: 3.35 cm
    ID do produto:
    Comprimento lateral: 4cm
    Alguém pode me ajudar ? Esta é uma caneca
     
  20. meedabit

    meedabit

    Official Vuforia Employee Vuforia

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    Dec 8, 2016
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  21. Alexlima12

    Alexlima12

    Joined:
    Jan 3, 2019
    Posts:
    2
    [QUOTE = "Alexlima12, post: 4060489, membro: 2506606"] Minhas dimensões de destino são:

    Diâmetro superior: 3,35 cm
    ID do produto:
    Comprimento lateral: 4cm
    Alguém pode me ajudar? Esta é uma caneca [/ QUOTE]
    3,35x3,14= 10,519
    10,519 cm x 4cm
    Deu certo
    JPG
     
  22. meedabit

    meedabit

    Official Vuforia Employee Vuforia

    Joined:
    Dec 8, 2016
    Posts:
    174
    Hello @Alexlima12,

    Apologies that I cannot personally translate Portuguese to English.

    I don't understand why you are multiplying the upper diameter by pi (3.14). The Target Manager does not require this value as input, only the top diameter, bottom diameter and side length.

    Most problems with cylinder targets are related to uploading your image based upon the dimensions you've specified. If you cannot get this to work, share your image here and I can take a look.

    Thanks,
    Vuforia Engine Support