Question Custom Events not showing up on dashboard.

I have an AnalyticsManager class in the initial scene and it carries over to every scene. It has these methods.

Code (CSharp):

1.  
2. . . .
3.         void Start()
4.     {
5.         UnityServices.InitializeAsync();
6.     }
7.     . . .
8.     public void OnLevelStart(int level)
9.     {
10.         Debug.Log(level + " start saved");
11.         Analytics.CustomEvent("levelStart" + level);
12.     }
13.  
14.     public void OnLevelComplete(int level)
15.     {
16.         Debug.Log(level + " completion saved");
17.         Analytics.CustomEvent("levelWin" + level);
18.     }
19.  
20.     public void OnLevelFail(int level)
21.     {
22.         Debug.Log(level + " fail saved");
23.         Analytics.CustomEvent("levelFail" + level);
24.     }
25.  
26.     public void OnIteration(int iter)
27.     {
28.         Analytics.CustomEvent("iteration" + iter);
29.     }
30.  

And I call these methods in GameManager script, which exists attached to an object in every scene except the first one:

Code (CSharp):

1.  
2. . . .
3.    private void Start()
4.     {
5.         scene = SceneManager.GetActiveScene();
6.         //level start event
7.         level = LevelManager.Level_Static;
8.         try
9.         {
10.             AnalyticsManager.instance.OnLevelStart(level);
11.         }
12.         catch(System.Exception e)
13.         {
14.             print(e.Message);
15.         }
16.     }
17.  
18.     void Update()
19.     {
20.         iter = LevelManager.iteration;
21.         //level finish event
22.         if (levelMan.IsLevelFinished)
23.         {
24.             AnalyticsManager.instance.OnLevelComplete(level);
25.         }
26.         //level fail event
27.         if (uiMaster.failed)
28.         {
29.             AnalyticsManager.instance.OnLevelFail(level);
30.         }
31.         //iteration finished event
32.         if (levelMan.iterated)
33.         {
34.             AnalyticsManager.instance.OnIteration(iter);
35.         }
36.     }
37.  . . .
38.  

And I'm pretty sure I am connected to Unity Analytics, since "standard events" do get registered in the dashboard and whenever I test on an Android phone I can see the data there. But the custom events won't show. I even manually added the first one, "levelStart", to dashboard and added its parameter there but to no avail.

 

Legacy Analytics doesn't work on the dashboard right now - seems to be a server error. And the outputs are showing as expected so, no problem there. I've read in a few places that custom events take 24 hours to register, so, if that is the case I'll just have to wait and see. I'm now doing it the beta way:

Code (CSharp):

1. public void OnLevelStart(int level)
2.     {
3.         Debug.Log(level + " start saved");
4.  
5.  
6.         Dictionary<string, object> parameter = new Dictionary<string, object>()
7.         {
8.             { "Level", level }
9.  
10.         };
11.  
12.         Analytics.CustomEvent("levelStart" + parameter);
13.  
14.  
15.     }

I hope this works!

 

Now it has been about 12 hours since I first started the integration. There seem to be no custom events listed in the Legacy dropdown menu. I thought when you said

and wrote a dictionary, I thought you were showing the beta syntax, not the legacy syntax?

Edit: Realized that your code says "Events.CustomData" my bad! Will try another build with the new script. Then I guess I'll wait another day. Just hope this one works. Here's what it looks like now:

Code (CSharp):

1.  public void OnLevelStart(int level)
2.     {
3.  
4.  
5.         Dictionary<string, object> parameter = new Dictionary<string, object>()
6.         {
7.             { "level", level }
8.  
9.         };
10.  
11.         Events.CustomData("levelStart", parameter);
12.         Debug.Log(level + " start saved");
13.  
14.  
15.     }
16.  
17.  
18.     public void OnLevelComplete(int level)
19.     {
20.         Debug.Log(level + " completion saved");
21.  
22.         Dictionary<string, object> parameter = new Dictionary<string, object>()
23.         {
24.             { "level", level }
25.  
26.         };
27.  
28.  
29.         Events.CustomData("levelWin" , parameter);
30.     }
31.  
32.     public void OnLevelFail(int level)
33.     {
34.  
35.         Debug.Log(level + " fail saved");
36.  
37.  
38.         Dictionary<string, object> parameter = new Dictionary<string, object>()
39.         {
40.             { "level", level }
41.  
42.         };
43.  
44.         Events.CustomData("levelFail" , parameter);
45.  
46.     }
47.  
48.     public void OnIteration(int iter)
49.     {
50.  
51.  
52.         Dictionary<string, object> parameter = new Dictionary<string, object>()
53.         {
54.             { "iter", iter }
55.  
56.         };
57.  
58.         Events.CustomData("iteration" , parameter);
59.  
60.  
61.     }

 

Just to be sure, because I could not find definitive answer on this online, when my game is played on an Android phone all of the data flows in just fine, including standard events. But since what I need are custom events, and they're going to be loaded for the first time, that's why they'll take up to a day? Or will custom events always take a day to show on dashboard? Thanks in advance!

 

Then I am at a complete loss as to why they are not showing up. I did the set up, all of the data are flowing in including the standard events, but not custom events. I must be setting them up wrong somehow, but from what little instructional videos I could find online everything looks perfectly fine.

 

Thank you, just sent you a PM regarding the Debug.Log statements and my project ID.

 

I attached the screenshot of the console below. This is the method in the script:

Code (CSharp):

1.     public void OnLevelStart(int level)
2.     {
3.  
4.         Dictionary<string, object> parameter = new Dictionary<string, object>()
5.         {
6.             { "level", level }
7.  
8.         };
9.  
10.         Events.CustomData("levelStart", parameter);
11.         Debug.Log(level + " start saved");
12.  
13.  
14.     }

 

I'll be looking forward to any updates on the matter, thank you for everything you've done so far!

 

Thanks a ton! What was I doing wrong?

 

Hello Jeff, I did another test and it is not working again.

 

The standard events do show, but none of the custom events are present. Do they normally take different times?

 

Yes I did. The test was run at around 19:17 and none of the custom events were shown on it.

 

After adding the code after every line Events.CustomData() is called, I am now met with an error message in the console which I have attached to this message.

 

The test's results are in on the dashboard. At first, it just said levelFail for the whole 100 event slots. When I filtered the events browser to show levelWin, all of the slots now showed only levelWin. After a while it started to show some other standard events but not what I needed. The screenshots are attached below. (the last screenshot is what it looks like at the time of me posting this comment.)

 

I think I now understand why they are spamming. uiMaster.failed is a bool, so as long as that returns true, the system would keep spamming the custom event, right? I thought it'd only register once. I will try it the other way. But I still don't know why it gives the error message at all.

 

Yes, sorry about the ambiguity. I tried putting them all in try-catch blocks because I thought that might help somehow. It sometimes does. Anyway, I then tried this:

Code (CSharp):

1. . . .
2. bool failOnce, winOnce, startOnce, iterateOnce;
3.  
4. . . .
5.  
6.   try
7.             {
8.             if (levelMan.IsLevelFinished && !winOnce)
9.             {
10.                 winOnce = true;
11.                 AnalyticsManager.instance.OnLevelComplete(level);
12.             }
13.             }
14.             catch (Exception e)
15.             {
16.                 print(e.Message);
17.             }
18.  
19. . . .

which didn't work at all in the further tests. And I was always calling them in the Update method. I will now try to assign them to a button, and if that doesn't work either, I will PM you with the project file. Will keep you posted ASAP.

 

I just played your project both in editor and as a build. The events that are displayed are attached below - none of them are the custom event "MyEvent". Does this mean the problem is with my account somehow?

 

I did but I wrote the parameter name wrong. My bad! Tried it again, waited about 10 mins, and here are the results. Still no custom events and they are weirdly out of order.

edit: Since I put the parameter name wrong in my previous test, MyEvent is listed there as invalid. But after fixing the parameter, it is not listed as valid. This does not make sense to me.

 

I have sent the event though, that's why it didn't make sense to me ! Haha. After I fixed the parameter, I rebuilt the game and played it on my computer. I had defined MyEvent since the start. Rebuilding it now again just to be sure.

 

Right. Well, I'm honestly done with this problem. I couldn't fix it, obviously, the analytics aren't working right, but alas. This is my graduation project for uni and I'll just tell my professor to grade me accordingly and lower my grade 20% or something fair like that. I'd like to thank you for helping me these past few days though Mr. Jeff, we at least made some good progress.

 

Events look completely out of order. I don't know if it normally works that way? If it does, it's all good. For example the first event is "levelStarted" and its parameter is 4. It says level 4 started before it even says level 1 started. Anyway, if it's working correctly, then I'm happy with it!