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Custom Events not appearing in Dashboard even after update.

Discussion in 'Unity Analytics' started by aidinz, Apr 24, 2016.

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  1. aidinz

    aidinz

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    Hi,

    Title says it all, I have some custom events in my game and I'm sure I've triggered them. Problem is I can't find them in Dashboard's Data Explorer.

    I'm trying to "Add Custom Event" but in the drop down menu of "custom event" I can't see my two custom events but just a "unity.sceneLoad" which I did not define.

    Best,
    idn
     
    aidinz, Apr 24, 2016
    #1

  2. aidinz

    aidinz

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    Any idea guys?
     
    aidinz, Apr 25, 2016
    #2

  3. aidinz

    aidinz

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    I'm sending two custom events and now I see one of them in the dashboard. What is happening to the other one?
     
    aidinz, Apr 25, 2016
    #3

  4. mpinol

    mpinol

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    mpinol, Apr 25, 2016
    #4

  5. aidinz

    aidinz

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    I just did.
     
    aidinz, Apr 26, 2016
    #5

  6. aidinz

    aidinz

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    When do you think we can hear back? We are shipping our product in a couple of days.
     
    aidinz, Apr 26, 2016
    #6

  7. mpinol

    mpinol

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    Hey @aidinz

    I will be sure to check it out today for you!
     
    mpinol, Apr 26, 2016
    #7

  8. DrKucho

    DrKucho

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    got the same issue, i can only see unity.sceneLoad as custom event , which makes no sense as i didn't create it , but events seems to be being received by your system cause they show up in the test sheet of the "integration" instructions tab
     
    DrKucho, Jul 19, 2016
    #8

  9. erika_d

    erika_d

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    Hi @DrKucho,

    Sorry your custom events aren't showing up on your dashboard quite yet. Typically it can take up to 24 hours for events to go through processing and show up on the dashboard. We are currently processing data for the 18th, which it looks like is when you sent your event? Since the event is showing in the integration pages it means it sent properly, also I see the Resolution Set event in the Event Manager now, which means it's making it's way through our processing chain. You should see it on your dashboard in the next few hours would be my guess. Thanks for your patience and let me know if you don't see it after 24 hours of when you first sent it!
     
    erika_d, Jul 19, 2016
    #9
    igorpieruccini and DrKucho like this.

  10. erika_d

    erika_d

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    Hi @DrKucho,

    It looks like your events are starting to show up on the dashboard now! If you're still missing things once the "Day in Progress" has closed, feel free to let me know.
     
    erika_d, Jul 19, 2016
    #10
    igorpieruccini likes this.

  11. SoulBreaker

    SoulBreaker

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    I am having an issue in custom events.I am unable to see my custom events in validator and data explorer both can someone help me out.
     
    SoulBreaker, Apr 24, 2018
    #11

  12. ap-unity

    ap-unity

    Unity Technologies

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    ap-unity, Apr 25, 2018
    #12

  13. georgikgeo25

    georgikgeo25

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    În schimb, faceți experiența utilizatorului mai dificilă
     
    georgikgeo25, May 23, 2021
    #13

  14. JeffDUnity3D

    JeffDUnity3D

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    Locking this thread.
     
    JeffDUnity3D, May 24, 2021
    #14
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