Custom event reporting - OTHERS ? ...

HI All!

We just started using UA for our mobile VR game app, we when pulling the first set of reports of custom events to see a specific set of custom events and our internal unique user ID, and we are only getting 10 results and then OTHERS... our app is/will be used by tens and or hundreds of users, we need to be able to avoid the OTHERS grouping and have the detail data on each user code. How can we do this? what are my options? would RAW DATA EXPORT be the only option?

Really appreciate any help

Ari

 

@ap-unity this 'feature' makes the analytics system really hard to actually use. Can you please undo the change? Or at least surface an easy way to download the data to show what's in the others (the csv export really should detail it if the web page won't)

 

I'm facing the same problem. I want to know which levels were played by how many users. But with the OTHERS group, I'm not getting any useful information from the analytics. @ap-unity any suggestions for an alternative way of achieving this?

 

I think it would satisfy my needs. I was hoping the CSV would give me the data that I needed but it didn't.

 

It would be great if at least the CSV contained the whole data. Surely better than losing information.

 

Also finding the same problem. We have a game with 20 Achievements, and when when trying to view them in the console, we only see instances of the top ten, plus the "others" category. This is useless!
I have to use Raw Data Export and build my own method of visualising it in order to see which achievements are being unlocked????
Am I misunderstanding something or is UA really this limited now?

 

@ap-unity

Is there any progress on this issue?
The way the system is implemented now, it makes it really hard to answer some basic questions.

The solution of making a new event for each level : level_1_completed, level_2_completed, etc
will require a lot of dashboard setup work to see all events in the same chart. Don't you think?

The csv export still shows the Others field.

 

this should be a hight priority issue. thanks

 

Still no solution?

 

This issue is a dealbreaker. We try to analyze which levels require the usage of "boosters" the most, and we have over 900 levels in the game. So the "Others" is just a horrible grouping which does not allow to understand anything

 

Here from 2019, still an issue. Please why not give an option to display all information (which you collect). I mean it cant be so hard to just change a line of code to display not just the top ten... ;(

This sounds to me as a regulation so people just buy pro for the raw data export...

 

Still having this issue. I have an Unlock Character event and there's only two Game_Types that it can be and yet I'm seeing "GameType1, GameType2, others". It makes no sense at all

 

Will we have an fix on this issue on day ?

I mean even when I export my Raw Data, I have a field named "Others" that regroup almost all my event.
In our app which is not a game, we use those events to detect which menu are used and with one isn't used. But with this kind of data it's just pointless to try to do this cause others represents something like 50% of our data. SO in those 50% it's impossible to dissociate each menu.

 

Raw Data Export (a Pro-only license feature) does not include Others but breaks out every event. I suspect you mean you are downloading the Dashboard report data which would be expected to contain the Others grouping.

https://docs.unity3d.com/Manual/UnityAnalyticsRawDataExport.html

 

Ok my bad, I speak too fast. Indeed the content from my Raw Data Export is the good one. Sorry again.

 

Still waiting for a solution...

 

The solution is to use Raw Data Export, there are no plans currently to change the Dashboard behavior.

 

Is it possible to contact support and get a one-time export of Raw Data to determine if the format is something I can consume? Upgrading to Pro is a big leap just to use this feature, especially without knowing how the format will look for my data.

I understand the data and processing limitations and why a Pro license is required to reduce load. However, one distinction Unity could make between Plus / Pro is that both licenses allow you to export raw data, but you could cap the frequency at which export can be performed. Maybe with Plus you get one export per week, but Pro you can do daily / real-time exports?

 

No, Pro license is not required to "reduce load" not quite sure what you are referring to. The export format is documented here https://docs.unity3d.com/Manual/UnityAnalyticsRawDataExport.html

 

Apologies - I made assumptions that the reason this feature was limited to Pro users was due to load on Unity servers (eg: I thought it may be computationally expensive to export the Raw Data logs - hence, a higher tier of license would be required to justify that cost to Unity)

The reason I was asking about a sort of 'demo' data export was because it's one thing to read the docs about a file format; it's another to see the logs of your own data and be able try out what it would be like to work with it. For small teams, the jump between $35/mo and $100+/mo is huge. Having some way for teams to see if Raw Data is something that would fit in their workflow could help teams decide whether or not to take the plunge.

 

Any updates? I wouldn't mind upgrading to Unity Pro eventually but at the moment my team is very small and has a very small budget.

 

What updates are you looking for? There are no plans to change the current behavior.

 

So the above is intended behavior? Inventing a third others category where only two values have been sent?

 

Yes, please use Raw Data Export.

 

Is there some chance there is a bug with the "others" feature? Whenever players matchmake in our game, we send an event that includes the group size. You can have group sizes of 1, 2 or 3. On the dashboard, I can see a few 2s, a few 3s, about 75% 1's and the rest as "other". Why? I just report the group size. There isn't even "up to 10" values being displayed. Just 1, 2, 3, Others.

 

This is expected behavior. It's an aggregate grouping. You would not want to use the Dashboard to view this data.

 

Say in my game I had 3 character classes, and I reported an event any time someone played with a specific class (Mage, Warrior, Archer)... You are saying that I won't be able to use the dashboard to see a breakdown of what percentage of users are playing Mage/Warrior/Archer?

Because this is equivalent to what I am trying to achieve when viewing Group Size, and it seems wrong that I can't do this "out of the box" with Unity Analytics?

I must have missed something really important or made a really wrong assumption somewhere about how Unity Analytics works. This is throwing me for a loop.

 

It should work if you send a separate event for each class. Your report could say "On Tuesday, I received 50 Mage events, 30 Warrior events, and 35 Archer events". But any per-user drill down would not be possible.

 

So it should work with seperate events, but not if I send an event like "RoundComplete" with event data "Character" with 3 possible strong values "Mage"/"Warrior"/"Archer"?

Psuedo code:
SendEvent("RoundComplete",{"Character":"Archer"})

Why does the dashboard even let me view this data as a pie chart? That doesn't make any sense now. Because I cant plot 3 seperate events on a pie chart on the dashboard. It only lets you plot the values of a event data, which if I am understanding correctly is not something we should be doing because it is an "aggregate grouping"?

By the way, I am referring to this pie chart button:


So you are suggesting I should instead report 3 seperate events:

MatchmakingAttempt_GroupSize1
MatchmakingAttempt_GroupSize2
MatchmakingAttempt_GroupSize3

 

@ProdiggaPA Yes, that is correct, if I understand your requirements. I would suggest testing on a separate project first, to confirm.

 

This means that the event parameters cannot be used in the Unity Analytics. I have 6 parameters with 2-100 values for each event. How many individual events will I have to send? And then how to work with it? You need to see how other analytical systems work. Maybe there you will also see the possibility of filtering events by parameter values.

 

You can use the parameters in funnel steps. Or use Raw Data Export. We are looking to improve the UI later this year.

 

Can you at least make this a Unity Plus feature or make it available in the CSV export? Or make the limit different, and smaller for Plus, we don't have the need for 50gb/month of raw data!

(I deleted the rest what I wrote because I don't want to cry about it here. It's just somewhat frustrating that this is behind a very steep paywall that will not be approved by my company)

 

Year's almost done, are there any news?

 

Yes, we have an updated release of Unity Analytics coming out very soon!

 

awesome, can't wait!

 

It was released this week, you can learn more here https://support.unity.com/hc/en-us/articles/4408915768724-General-FAQ