Search Unity

  1. Full schedule for #UniteBerlin is now available! Featuring talks on our roadmap, hands-on labs and much more! Check it out!
    Dismiss Notice
  2. Unity 2018.1 has arrived! Read about it here
    Dismiss Notice
  3. Scriptable Render Pipeline improvements, Texture Mipmap Streaming, and more! Check out what we have in store for you in the 2018.2 Beta.
    Dismiss Notice
  4. ARCore is out of developer preview! Read about it here.
    Dismiss Notice
  5. Magic Leap’s Lumin SDK Technical Preview for Unity lets you get started creating content for Magic Leap One™. Find more information on our blog!
    Dismiss Notice
  6. Want to see the most recent patch releases? Take a peek at the patch release page.
    Dismiss Notice

Custom event reporting - OTHERS ? ...

Discussion in 'Unity Analytics' started by alisjak, Apr 5, 2017.

  1. alisjak

    alisjak

    Joined:
    Apr 3, 2017
    Posts:
    2
    HI All!

    We just started using UA for our mobile VR game app, we when pulling the first set of reports of custom events to see a specific set of custom events and our internal unique user ID, and we are only getting 10 results and then OTHERS... our app is/will be used by tens and or hundreds of users, we need to be able to avoid the OTHERS grouping and have the detail data on each user code. How can we do this? what are my options? would RAW DATA EXPORT be the only option?

    Really appreciate any help

    Ari
     

    Attached Files:

  2. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    904
    @alisjak

    The "Others" group is a change that was made in our front-end to accommodate some updates to our backend.https://forum.unity3d.com/threads/new-data-processing-limits.450266/

    I would also advise against using unique user IDs in Custom Events as that will quickly reach our 5,000 event-parameter-value combination limit. Plus, our Analytics system wasn't designed to display unique data, so we don't expose that kind of data particularly well.

    Raw Data Export is unaffected by any of our data processing limits (because that data is not processed at all).
     
  3. Aurigan

    Aurigan

    Joined:
    Jun 30, 2013
    Posts:
    210
    @ap-unity this 'feature' makes the analytics system really hard to actually use. Can you please undo the change? Or at least surface an easy way to download the data to show what's in the others (the csv export really should detail it if the web page won't)
     
    ercion likes this.
  4. ercion

    ercion

    Joined:
    Aug 15, 2016
    Posts:
    46
    I'm facing the same problem. I want to know which levels were played by how many users. But with the OTHERS group, I'm not getting any useful information from the analytics. @ap-unity any suggestions for an alternative way of achieving this?
     
  5. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    904
    @ercion,

    Unfortunately, the only way to view all values for your events currently is to use Raw Data Export, which is available for Pro customers. We are still investigating solutions for how to best display this data on our dashboard.

    Aside from that, a workaround might be to have a custom event per level ("start_level_1", "start_level_2", etc), but that gets unwieldy pretty quickly if your game has a lot of levels.

    One option that we are exploring is showing the complete parameter value list in the CSV download. Would that approach satisfy your needs to compare the different levels available in your game? It does add additional steps to visualize the data, so I understand it is not the ideal solution. We are still working on the best ways to handle this situation.
     
  6. ercion

    ercion

    Joined:
    Aug 15, 2016
    Posts:
    46
    I think it would satisfy my needs. I was hoping the CSV would give me the data that I needed but it didn't.