Resolved Custom Event AnalyticsResults always comes back as NotInitialized

I've set up Analytics but when trying to send a custom event, the result always comes back as NotInitialized even though analytics state says initialized.

Code (CSharp):

1.    async void Start()
2.     {
3.         await UnityServices.InitializeAsync();
4.         Debug.Log(UnityServices.State);
5.         List<string> consentIdentifiers = await AnalyticsService.Instance.CheckForRequiredConsents();
6.         if (consentIdentifiers.Count > 0)
7.         {
8.             consentIdentifier = consentIdentifiers[0];
9.             isOptInConsentRequired = consentIdentifier == "pipl";
10.         }
11.    
12.     }
13.     [ContextMenu("tr")]
14.     void Trigger()
15.     {
16.         AnalyticsResult result = Analytics.CustomEvent("score");
17.  
18.         Debug.Log("analyticsResult: " + result);
19.         Debug.Log(UnityServices.State);
20.     }

I tried to add the code in the UGS sample project in an empty scene and it works fine, even if I leave out the Start method and just send the event directly. Analytics events are enabled in the dashboard.

On a side note, Analytics no longer shows up in the Services Window, I could swear I saw it there just a few days ago. Though I updated everything once the error started.


And of course no data gets send to the dashboard. Normal events like gameStarted and Ended are being sent just fine, and I can log in the user anonymously and get the ID. So I guess I'm messing something up with the custom event? Just so weird that it works in the sample project without calling any methods before hand.

 

Thanks for the fast reply, it's working now! Things seem to be changing quite fast... I'm using Analytics Version 4.2.0 btw and that is the same version used in the UGS sample package (I cloned today). It just through me off that the old method I posted aboved seemed to work in there (though of course all I had was the AnalyticsResult coming back as "OK".

Thanks again!

 

Yeah it gets confusing asf, I ran into the same mistake you made when I recently integrated UGS, a lot of Unity's links in many places still point to the old analytics.

The docs you want to reference are at
https://docs.unity.com/analytics/RecordingCustomEvents.html

 

I always remind myself that this is part of progress and the alternative is using Unity 1.0 Good thing we have a forum and Unity folks replying so fast.

 

Videos showing old stuff just happens, good thing there are comments on Youtube where those issues are often discussed and solved.

I have no idea how easy/fast it is to change it, but I would have appreciated a warning in Visual Studio that the method is deprecated, like when using Transform.RotateAround or something (though unlike UGS events it still works...).

And as I mentioned above, what confused me was that the old method returned "OK" in the UGS sample project even though the Analytics Package was up to date. And with no deprecation warning in my own project I figured something is wrong with the initialization method so I kept trying all sorts of things...

 

Since it doesn't work at all anymore, can we at least have it marked as Obsolete?
It's end of 2023 and I spent 2 hours debugging why my custom events were not being recorded.

Code (CSharp):

1. //This is no longer working, yet for some reason not marked as Obsolete
2. Analytics.CustomEvent(string customEventName)
3.  
4. //It has been replaced by this
5. AnalyticsService.Instance.CustomData(string customEventName)

 

This was super frustrating for me as well. Also there is no result object anymore. I just have to wait a while for the dashboard to pickup the event to see if its working?