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Crashes on Startup on some Android.

Discussion in 'Editor & General Support' started by andrew210, Mar 26, 2015.

  1. andrew210

    andrew210

    Joined:
    Apr 23, 2014
    Posts:
    241
    We're noticing that some users are unable to load up our game on specific android devices. One specific device "Galaxy S3 (d2can)" we have 5 users reporting that the game crashes on start up for them. We've bought a samsung galaxy S3 to test, but obviously the wrong type as it runs fine for us. Does anybody else have any knowledge as to where I can start looking at how to fix this problem?
     
    andrew210, Mar 26, 2015
    #1

  2. JonathanMulvaney

    JonathanMulvaney

    Joined:
    Sep 23, 2012
    Posts:
    8
    Hi Andrew210,

    What version of Unity are you currently running? I had a similar issue when running version 4.6.2. I discovered that upgrading to version 4.6.3 solved the problem. Prior to the upgrade, I found that the app would load fine on certain Android devices but on others, it would hang during start up. Hope this helps a bit. Best of luck with your project.

    -Jonathan
     
    JonathanMulvaney, Mar 26, 2015
    #2

  3. andrew210

    andrew210

    Joined:
    Apr 23, 2014
    Posts:
    241
    Thanks for the reply -

    I'm using 4.6.3p4 and was using 4.6.3p1 so am assuming the issues still in those :(
     
    andrew210, Mar 26, 2015
    #3

  4. andrew210

    andrew210

    Joined:
    Apr 23, 2014
    Posts:
    241
    Just incase anyone finds this - Switching to forcing OpenGL2.0 fixes the issue on these devices.
     
    andrew210, Mar 27, 2015
    #4