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Crash when Virtual Reality is enabled and the scene has Terrain in it.

Discussion in '2019.3 Beta' started by VR_Unity_Account, Oct 3, 2019.

  1. VR_Unity_Account

    VR_Unity_Account

    Joined:
    Aug 17, 2017
    Posts:
    22
    This error is very easy to reproduce:
    1. Start a new 2019.3.0b4 project with all of the default settings
    2. Go into the Player Settings and click "Virtual Reality Enabled." It will then install a few packages.
    3. Hit play here to ensure that VR is working and you can look through your headset, it's tracking, etc.
    4. Stop playing and add a terrain to your scene. No need to modify it whatsoever. Just add a terrain.
    5. Hit play.
    6. Crash.
    Any assistance would be grand.

    upload_2019-10-3_16-45-45.png
     
    VR_Unity_Account, Oct 3, 2019
    #1

  2. Baste

    Baste

    Joined:
    Jan 24, 2013
    Posts:
    6,338
    Create a bug report with the bug reporter.
     
    Baste, Oct 4, 2019
    #2

  3. KospY

    KospY

    Joined:
    May 12, 2014
    Posts:
    153
    I already filled a bug report for this, they replied that they managed to reproduce it and given me a case number : 1188298.
    However I don't know where I can find progress, searching this number on the issue tracker give me nothing?
     
    KospY, Oct 4, 2019
    #3

  4. Baste

    Baste

    Joined:
    Jan 24, 2013
    Posts:
    6,338
    The first email you get about the bug (not the one about "we could repro it") but the one about "we got your bug" has a link to it's info on fogbugz. It usually doesn't say anything more than what you already know.

    You could ask them about making it public on the issue tracker - though that usually happens automatically once it's been processed.
     
    Baste, Oct 4, 2019
    #4

  5. KospY

    KospY

    Joined:
    May 12, 2014
    Posts:
    153
    I didn't received this mail, and I also checked my spam folder.
    I don't think I received a fogbugz link each time I sent a bug report.
     
    Last edited: Oct 5, 2019
    KospY, Oct 4, 2019
    #5

  6. LeonhardP

    LeonhardP

    Unity Technologies

    Joined:
    Jul 4, 2016
    Posts:
    3,136
    Thanks for the report!

    You can use these IDs to search the issue tracker directly: https://issuetracker.unity3d.com/product/unity/issues/guid/1188298/

    It will show up there a couple of hours after the issue has been set to public, which is supposed to happen when QA was able to verify it.

    It should be part of the same email conversation as the reply you received. When QA send you an email that they were able to reproduce the issue, they reply to the conversation started by that initial automatic confirmation email.
    If you don't, that's a bug.

    FYI, you can see the history of all your previous bug reports if you follow any of the fogbugz links you received about your cases. That's also why you should never share those links on the forum.
     
    LeonhardP, Oct 7, 2019
    #6
    ROBYER1 likes this.

  7. jlalone

    jlalone

    Joined:
    Jan 18, 2018
    Posts:
    8
    Is this only going to be fixed for the hdrp package? It is marked a duplicate of a fixed issue that only refers to a package version. It still crashes with the standard render pipeline in 2018.4.15f1.
     
    jlalone, Jan 14, 2020
    #7

  8. LeonhardP

    LeonhardP

    Unity Technologies

    Joined:
    Jul 4, 2016
    Posts:
    3,136
    The fix applies to all render pipelines. It hasn't been backported to 2018.4 yet but that is in process.
     
    LeonhardP, Jan 14, 2020
    #8

  9. kanda76

    kanda76

    Joined:
    Sep 4, 2013
    Posts:
    24
    Hello,

    Same issue here with Unity 2018.4.15f1...
     
    kanda76, Jan 24, 2020
    #9

  10. vrcadcraft

    vrcadcraft

    Joined:
    Jan 28, 2020
    Posts:
    1
    I have the same issue in 2018.4.15f1, hope it will be fixed soon.
     
    Last edited: Jan 28, 2020
    vrcadcraft, Jan 28, 2020
    #10

  11. LeonhardP

    LeonhardP

    Unity Technologies

    Joined:
    Jul 4, 2016
    Posts:
    3,136
    The fix has been backported and will be released as part of 2018.4.17f1
     
    LeonhardP, Jan 30, 2020
    #11

  12. MariusHendriks

    MariusHendriks

    Joined:
    Sep 11, 2020
    Posts:
    1
    I might have found a fix. I put my settings of the terrain on 'draw instanced' and i t doesn't seem to crash anymore. Hope this helps.
     
    MariusHendriks, Nov 6, 2020
    #12

  13. GameDevMunk

    GameDevMunk

    Joined:
    Apr 24, 2018
    Posts:
    1
    This seems to be an ongoing problem. Any I've recently filed a ticket related to the same problem but I didn't have any objects inside of the scene except for the light and the camera.
     
    GameDevMunk, Mar 22, 2021
    #13