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Question Crash reports not showing up, only exceptions

Discussion in 'Unity Cloud Diagnostics' started by modestfool, Aug 11, 2022.

  1. modestfool

    modestfool

    Joined:
    Aug 14, 2016
    Posts:
    11
    I've been using Cloud Diagnostics for a couple weeks but I can't get any crash reports, only exceptions. Apple is saying we're getting 60 crashes in the last month but none are being shown in Unity. I tried forcing a crash with a force crash (https://docs.unity3d.com/2020.1/Documentation/ScriptReference/Diagnostics.Utils.ForceCrash.html) which crashed my Xcode build but didn't show in Cloud Diagnostics. Am I doing something wrong?

    I should also say I've been trying to crash it on iOS but can't recreate a crash unless I code it in on purpose.

    Thanks,
    Jonathan
     
    modestfool, Aug 11, 2022
    #1

  2. bob_liu

    bob_liu

    Joined:
    May 7, 2022
    Posts:
    4
    Any update? We have the same problem!!!
     
    bob_liu, Aug 30, 2022
    #2

  3. ValeryNikulina

    ValeryNikulina

    Unity Technologies

    Joined:
    Oct 26, 2020
    Posts:
    138
    Hi everyone!

    I'm very sorry for the delay in our response here. I've looked through our internal conversations and found out that this bug's been reported before and will be investigated by the dev team further.

    Could you please let me know the Unity versions you're using so that I could try to reproduce it with those versions and pass it to the dev team? Thanks!
     
    ValeryNikulina, Sep 12, 2022
    #3

  4. Iskander_Bugallo

    Iskander_Bugallo

    Joined:
    May 13, 2022
    Posts:
    1
    Hello @ValeryNikulina !

    I don't know if the dev team is still investigating this, but my team is having a similar issue: we get Exceptions but not some of the Crashes in the Unity Diagnostics dashboard when we call ForceCrash (Pure Virtual Function category seems to report it, but no luck with the others). We are currently using Unity 2021.2.11f1.

    Thank you in advance =)
     
    Iskander_Bugallo, Oct 18, 2022
    #4

  5. cgilbers-beecot

    cgilbers-beecot

    Joined:
    Nov 1, 2022
    Posts:
    1
    Hi, we are having the same problem in Unity 2021.3.12f1 for iOS. Only exceptions are showing up, but crashes are not. Is the dev team still working on this? Is there a bug page that we can follow? Thanks!
     
    cgilbers-beecot, Apr 7, 2023
    #5

  6. bamboounity

    bamboounity

    Joined:
    Jul 16, 2020
    Posts:
    2
    Sam here, both 2021.3 and 2020.3
     
    bamboounity, Jun 13, 2023
    #6

  7. MergeVR

    MergeVR

    Joined:
    May 7, 2014
    Posts:
    9
    Application.ForceCrash() still works in 2022 LTS
     
    MergeVR, Oct 3, 2023
    #7

  8. VoltaDev

    VoltaDev

    Joined:
    Apr 13, 2021
    Posts:
    4
    Any news on this? Not seeing this work in 2022.2 or 3
     
    VoltaDev, Oct 12, 2023
    #8