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Bug Crash on Unity Android after updating to Unity 2021.3.26 with Unity Advertising

Discussion in 'Editor & General Support' started by NickZan, May 31, 2023.

  1. NickZan


    Feb 11, 2019
    Hello everyone,

    I'm experiencing a crash in my Unity project on the Android platform and I'm seeking some help to resolve it. Here's the Native StackTrace associated with the crash:

    Thread 0 (crashed)
    0 0x00000000c320548c DataBufferGLES::FlushMappedRange(unsigned int, unsigned int)
    1 0x00000000c32164d8 BufferGLES::EndWrite(unsigned int)
    2 0x00000000c3216430 GfxDeviceGLES::EndBufferWrite(GfxBuffer*, unsigned int)
    3 0x00000000c31d7000 GeometryJobTasks: PutGeometryJobTask(GfxDevice&, GeometryJobTasks::GeometryJobTask*)
    4 0x00000000c31d6ed0 GeometryJobTasks::EndFrame(GfxDevice&)
    5 0x00000000c335795d GfxDeviceWorker::RunCommand(ThreadedStreamBuffer&)
    6 0x00000000c3358f7d GfxDeviceWorker::RunExt(ThreadedStreamBuffer&)
    7 0x00000000c33524cb GfxDeviceWorker::RunGfxDeviceWorker(void*)
    8 0x00000000c2eea2b3 Thread::RunThreadWrapper(void*)
    9 0x00000000f0103293 <symbols missing for uuid: af31ec96b35fedca378e07659b30896c>
    10 0x00000000f00bd803 <symbols missing for uuid: af31ec96b35fedca378e07659b30896c>

    If anyone has encountered a similar crash or has any insights on how to resolve it, I would greatly appreciate your assistance. The crash was identified through Unity Cloud Diagnostics, and it occurs after updating to Unity 2021.3.26 with the addition of Unity Advertising. It's worth noting that I have been unable to reproduce the crash on any Android device.

    I'm unsure about the specific cause of the crash and would be grateful for any guidance or suggestions.

    Thank you in advance for your help!
    Last edited: May 31, 2023
  2. FrasloNL


    Apr 7, 2017
    I'm seeing the same crashes after updating to 2021.3.25, I updated from Unity 2021.3.23. With only minor changes made in the Unity project I'm pretty sure it's related to the Unity update. Since I cannot reproduce this and have no idea how to fix it I will rollback. The crashes are affecting around 5% of the users which is quite significant.

    Those 2 issues are reporting in the Google Play Console:
    1.] DataBufferGLES::FlushMappedRange(unsigned long, unsigned long)
    2. [] BufferGLES::EndWrite(unsigned long)
    NickZan likes this.
  3. NickZan


    Feb 11, 2019
    I also switched back to Unity 2021.3.23, and the crashes seem gone. Thank you very much for the advice!
  4. Rafael-cmk


    Jun 28, 2016
    I'm experiencing the same problem, however I'm at Unity 2022.3.4f1. Previously I was at Unity 2021.3.23f1 wihtout this crash.
  5. GediminasR


    Unity Technologies

    Aug 19, 2021

    Would you kindly please report this issue via the Bug Reporter tool?

    Please make sure to first reproduce the crash and only then to report the issue as the editor.log files are session based and the most recent information would greatly help our CQA team and developers to troubleshoot it.

    How to reproduce:
    1. Open the attached project
    2. Do this
    3. Do that
    4. Select this
    5. Observe that

    Expected result: Something is visible, something is printed or something happens
    Actual result: The opposite of what I expect happens

    Reproducible with: Editor version I am using (e.g: 2021.3.xf1)

    Reproduced on: The OS I am on (e.g: Windows 11, macOS Ventura 13.1 (Intel/Silicon))
    pixelsprite_unity likes this.
  6. IgorGalimskiy


    May 30, 2017
    Have the same crash
    Any solutions?