"Could not find game profile for game where gameID is "

I previously used UnityAds on another project, in Unity 5.1 and/or 5.2 (can't remember), and everything worked fine. I'm now trying to initialize the ads (no lines of code yet), and once I hit play, I get these errors:

UnityAdsEditor: Server returned error message: Could not find game profile for game where gameId is my_id
UnityEngine.Advertisements.<GetAdPlan>c__Iterator0:MoveNext()

UnityAdsEditor: Failed to fetch campaigns.
UnityEngine.Advertisements.<GetAdPlan>c__Iterator0:MoveNext()

Where obviously my_id is a numeric value.

I've checked that the ID matches to the dashboard one, and figured I should also create the iTunes Connect project, but with no luck.

Any ideas?

 

PM me your game id, and I'll look into it

 

Hey rasmus, thanks for the quick reply. I "Started a conversation" with you. I haven't PM'd here before, that's the way to do it?

 

Normally I wouldn't consider a game id secret or anything. The worst thing that can happen, is that someone is using your game id in their project, but that would basically just be sending the revenue to you

I'll take a look and get back to you. Thanks

 

Hehe alright. Wasn't sure so figured better go this way. But thanks.

 

We have a problem with synchronization of data between servers (and for some reason the job didn't fail, so monitoring didn't catch it). We're investigating and will update when working again. Sorry for trouble...

-Rasmus

 

Alright, thank you. Does that mean that my project will start working automatically at some point?

 

Correct. Project has been created, but needs to be synchronized to the ads delivery servers (which is failing atm). No need to do anything from your side (and shouldn't affect already working games)

 

Excellent, thanks again.

 

Should work now

 

Rasmus, I've sent to you a message with my game information, because I'm having the same trouble.

Best Regards,
Luciano Rasente

 

I'm having the same problem too, game ID 1038825. Thanks for any help!

 

@dennyroberts, what is the problem with that game id? Seems ok from our side.