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Unity's version control component has been upgraded to Plastic SCM.

CopyFile Failed

Discussion in 'Unity Collaborate' started by natesb, Dec 10, 2017.

  1. natesb

    natesb

    Joined:
    Aug 26, 2017
    Posts:
    26
    Hi All,

    I'm having trouble pushing content to Collab. I'm getting error CopyFile failed.

    The particular file in question is a 3GB HAP file. At first I thought my HDD was out of space, but confirmed that was not the case.

    Is there a max file size for collab? If so, how do you recommend handling large files with this version control?

    Thanks,
    Nate
     
  2. Ryan-Unity

    Ryan-Unity

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    Hi @natesb! Technically our file size limit is 5GB. That's a limit imposed by Amazon's S3 that Collab uses. However, it is possible to reach our 10 minute timeout during a publish if your connection is too slow. All of that said, your error sounds more like something going wrong with trying to copy over your file into the Temp folder. Would you mind telling me which version of Unity you're using and what country you're in? I'd like to see if uploading files of that size normally fails in that region.
     
  3. Held0fTheWelt

    Held0fTheWelt

    Joined:
    Sep 29, 2015
    Posts:
    173
    I have that problem with a 16mb tga file, Germany

    Yes, it fails during copying it into the temp folder
     
  4. Held0fTheWelt

    Held0fTheWelt

    Joined:
    Sep 29, 2015
    Posts:
    173
    As it seems, my problem was running into no more harddrive space.