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COPPA

Discussion in 'Unity Analytics' started by coshea, Jan 15, 2015.

  1. coshea

    coshea

    Joined:
    Dec 20, 2012
    Posts:
    319
    Hi

    I was going to ask about COPPA compliance, for use with Analytics in games/apps for children, but after signing up and looking at the terms it says:

    6. CHILDREN'S APPLICATIONS
    6.1 The Service is intended solely for Apps directed to End Users who are 13 years of age or older. If any of your Apps, websites, and online services (collectively, "Properties") are directed towards End Users under the age of 13, you shall not use the Service for such Properties. By using the Service, you represent and warrant that your Properties are directed to End Users who are age 13 and older.

    A shame, because very few analytics company offer this and the kids market is big.

    Flurry Analytics have a restricted version for kids game developers, any plans on this front?

    Thanks
     
    spotlightor, Arkade, twobob and 3 others like this.
  2. markychoi

    markychoi

    Moderator

    Joined:
    Aug 4, 2014
    Posts:
    40
    Hi Chris. We're currently doing some more research into this area and scoping out the problem. As of now, we're in the early stages of better understanding how we might be able to support apps directed at children.

    We are investigating how we might be able to support COPPA compliant apps and games. We'll be sure to update you with any further developments.
     
  3. alex_hajdu

    alex_hajdu

    Joined:
    Nov 10, 2013
    Posts:
    32
    Nice, going to bookmark this thread...
     
  4. goat

    goat

    Joined:
    Aug 24, 2009
    Posts:
    5,182
    I always found it odd they chose 13 and not 18 years old since this is all about legal responsibility.

    I guess they figure 13 year olds have too much financial clout to worry too much about legal responsibility.
     
  5. twobob

    twobob

    Joined:
    Jun 28, 2014
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    We also would like to use this for very simple anonymous metrics in-house for a market including under 13's.

    Watching with interest.
     
  6. glacius3000

    glacius3000

    Joined:
    Oct 5, 2012
    Posts:
    69
    According to this thread. https://productforums.google.com/forum/#!topic/analytics/xVZishR3ne0
    In particular,

    It doesn't seem hard to stay under COPPA compliance as long as you don't collect any of that information. And lets be honest the only thing we may want to collect in geolocation information but not enough to drill down to a street address.
     
    twobob likes this.
  7. sonicviz

    sonicviz

    Joined:
    May 19, 2009
    Posts:
    1,051
    fyi I had an app update knocked back by apple a while back for a kids app, even though I was only using anonymous google analytics. They insisted I needed to implement a popup on app entry to alert the user and get them to accept/reject. Even offering to set the default switch to I had in settings to disallow anon analytics wasn't good enough.

    Funny thing is, 3 other apps with updates with exactly same "issue" went through no problems at all.


    From Apple
    ----- 17.1 -----

    We found your app does not obtain user consent before collecting the user's personal data, as required by theApp Store Review Guidelines.

    Specifically, the app automatically sends anonymous usage data without first notifying users.

    To collect personal data with your app, you must make it clear to the user that their personal data will be uploaded to your server and you must obtain the user's consent before the data is uploaded.

    iOS 8 includes keys for specifying the reason the app will access the user's protected data. When the access prompt is displayed, the purpose specified in these keys is displayed in that dialog box. If your application will be transmitting protected user data, the usage string in your access request should clearly inform the user that their data will be uploaded to your server if they consent.

    For more information on these keys, please see theInformation Property List Key Reference.
     
    glacius3000 likes this.
  8. eezSZI

    eezSZI

    Joined:
    Nov 16, 2012
    Posts:
    121
    Watching this too, it would be great to have an option for a kid-targeted app (exclude certain info by default). General analytics for maintenance and upkeep/improvements are permissible according to COPPA. And as others have said, any Personally Identifiable information is not allowed without parental consent - that is easily avoidable and should mainly be up to the developer.
     
    Arkade and twobob like this.
  9. eezSZI

    eezSZI

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    Nov 16, 2012
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    There is now a check box to indicate if your app is targeted for under 13, does this mean it is now allowed?
    I still see the clause in the terms of service saying you cannot target under 13 though:
     
    Arkade likes this.
  10. markychoi

    markychoi

    Moderator

    Joined:
    Aug 4, 2014
    Posts:
    40
    Hi eezSZI,

    As you pointed out, we do now provide you the ability to designate your apps as COPPA compliant. We'll be coming out with more information about this new feature soon, as well as publish an updated Terms of Service.
     
    eezSZI likes this.
  11. eezSZI

    eezSZI

    Joined:
    Nov 16, 2012
    Posts:
    121
    Thanks for the update! We are eager to try this service, but obviously won't be able to until the Terms of Service are updated. Please keep us posted!
     
  12. sschan

    sschan

    Moderator

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    Oct 8, 2014
    Posts:
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    Last edited: Jun 2, 2015