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Conversation Ip Violation, Can't sign in

Discussion in 'Package Manager' started by AliAbdulKareem, Sep 6, 2020.

  1. AliAbdulKareem

    AliAbdulKareem

    Joined:
    Sep 27, 2019
    Posts:
    1
    I can't login in Unity hub or in assets store within Unity 2019.4.9f.1
    then I tried to go to Unity answers, and I couldn't log in as well.
    I am on macOS 10.15.6, tried using different browsers, everything is up to date (I tried unity Beta version 2020 and the same error still appears) disabled the firewall and I don't have a VPN. nothing changed.
    I attach a photo of the error as well as a report created using
    "Unity Package Manager Diagnostics".

    upload_2020-9-6_12-28-57.png
     

    Attached Files:

    rashaad23367 and Temarsu like this.
  2. timobixusi

    timobixusi

    Joined:
    Mar 5, 2018
    Posts:
    9
    I have the same problem, estimate Unity China to play tricks TMD
     
  3. UnityMaru

    UnityMaru

    Community Engagement Manager Unity Technologies

    Joined:
    Mar 16, 2016
    Posts:
    1,227
    The error would suggest a VPN - you may want to contact your ISP if you are not purposely using a VPN.
     
    Temarsu likes this.
  4. zas-itsupport

    zas-itsupport

    Joined:
    Apr 7, 2020
    Posts:
    1
    Any solution for this issue? I have multiple ISP's on my firewall.
     
  5. LeoThurlerDD

    LeoThurlerDD

    Joined:
    Feb 1, 2018
    Posts:
    1
    Hello,

    I have the same problem. I'm not using vpn and my firewall was disabled, but when I try access (https://id.unity.com/) or try login using Unity Hub I receive this message. If I use my cellphone internet, I can access without any problem. I need to solve this problem without use vpn, because it's the internet that i use to work.

    Can you help me?
     

    Attached Files:

    Last edited: Jul 12, 2021
  6. UnityMaru

    UnityMaru

    Community Engagement Manager Unity Technologies

    Joined:
    Mar 16, 2016
    Posts:
    1,227
    Reach out to our support team who can assist with this: https://support.unity.com/hc/en-us/requests/new?ticket_form_id=65905
     
  7. unity_FDB756CC1FE590505A67

    unity_FDB756CC1FE590505A67

    Joined:
    Jul 31, 2021
    Posts:
    1
    Please I have this issue of

    Conversation Ip Violation, conversation

    Please help me. I am just stuck. Why do we have issue with IP in the first place. I want to make payments but I am stuck.
     
  8. dec-dev0

    dec-dev0

    Joined:
    Mar 21, 2014
    Posts:
    14
    This is not a customer issue, this is just a really, really bad security check designed and implemented by Unity developers.

    This issue is easily reproducible in a multi-wan environment (for load balancing), where, for a same website you can sent multiple requests (named conversation by your error message) to the same domain using different IP.

    So Unity, please remove this dumb conversation « security-check » and let us connect to our account.
    Please @UnityMaru , forward this message to your internal ticket message system.
     
  9. luizbeneton

    luizbeneton

    Joined:
    Apr 8, 2013
    Posts:
    20
    Hello @UnityMaru any updates here?
    I would really like to continue using Unity while working from the office :/
     
  10. paulinventome

    paulinventome

    Joined:
    Mar 8, 2019
    Posts:
    4
    Same boat here. Multiple connections and if one fails over i can no longer login. This is not uncommon for studios to have multiple lines for balance and fail over. This is literally show stopping R&D on a large immersive project here. Maybe unreal would have been better.... sigh...
     
  11. CodeConnorP

    CodeConnorP

    Joined:
    Aug 20, 2021
    Posts:
    1
    Ok I had this happen but I found a temporary way around it. I just went into my unity editor and went to my accounts and opened my acount page from the unity editor to then access the unity store. This worked for me but only when i did it like htis kinda dumb tbh
     
    FerdowsurAsif likes this.
  12. Inksaver

    Inksaver

    Joined:
    Nov 9, 2018
    Posts:
    2
    Install the older Unity Hub 2.4.5 and it does not give this ridiculous grief. I won't post a link, but it is available.
    I have dual WAN on a home system, so I get this message on the latest hub.
    If this is how Unity treats its customers, then I will teach my students Monogame and direct them to open source engines instead.
     
  13. LwithaZ

    LwithaZ

    Joined:
    May 6, 2022
    Posts:
    10
    This just started happening to me, but only on their various websites on my phone. Anyone have a fix yet? I'm not using a VPN at all, don't even have one installed.
     
  14. CastryGames

    CastryGames

    Joined:
    Oct 1, 2014
    Posts:
    76
    same problem PLEASE FIXXX THISSSSS
     
  15. Schrenk

    Schrenk

    Joined:
    Sep 4, 2014
    Posts:
    1
    same for me - wtf
     
  16. Vikhawk

    Vikhawk

    Joined:
    Sep 14, 2022
    Posts:
    1
    I also facing same issues while I am opening Unity hub in windows.
    I solved it on my PC. I hope that it will help you.
    close the current unity hub window and again run as (run as administrator).
    and sign in.
     
  17. villeHelin

    villeHelin

    Joined:
    Mar 27, 2013
    Posts:
    38
    I'm also having this issue, no VPN running at the moment. All three (Edge, Firefox, Chrome) browsers give me this, cannot log into my account.
     
  18. Ralph45a

    Ralph45a

    Joined:
    Nov 26, 2022
    Posts:
    1
    same problem here :(
     
  19. SI_007

    SI_007

    Joined:
    Aug 10, 2015
    Posts:
    83
    There does seem to be more and more friction when login in, when the overall process should actually be friction-less.
     
  20. Liminal-Ridges

    Liminal-Ridges

    Joined:
    Oct 21, 2015
    Posts:
    255
    anyone fixed it?
     
  21. jwclark

    jwclark

    Joined:
    Dec 24, 2022
    Posts:
    1
    The only way I can login is through VPN. This isn't helpful because I can't put the entire high school computer lab where I am expected to teach using your platform on a VPN that bypasses our network filter.

    Unity, please fix or comment on this. Why do you think your security is so advanced that this is necessary? I think from where the rest of us sit, something is broken or poorly implemented on your end. No other website presents this login problem for us (Google, Amazon, Apple, Microsoft, UNREAL ENGINE).
     
  22. SamohtVII

    SamohtVII

    Joined:
    Jun 30, 2014
    Posts:
    366
    I am experiencing this all of a sudden. Started maybe around the 20th of Jan. Using a VPN to America is the only way I can log in. I am in Australia. No network changes on my end. Just worked one day and not the next.
     
  23. RussianZombie

    RussianZombie

    Joined:
    Nov 13, 2015
    Posts:
    1
    Can confirm this is still a problem for me too logging in form Singapore. Require a VPN to AU for access to login. Whatever this security feature is, it's incredibly bad
     
  24. KH_Games

    KH_Games

    Joined:
    Mar 1, 2023
    Posts:
    3
    Well, given that this quite silly check has been implemented by Unity to block people from Sanctioned Countries (that can be more than easily bypassed by a DNS Server) that serves ZERO benefit to the Security of the user, I highly doubt it'll ever be removed...

    Heck, Newer Unity versions can't even create SRP Projects as "com.unity.burst" cannot be downloaded due to the exact same issue plaguing their Servers... Unity used to be the King of both indie & AAA Game Development back in 2018, Now, even Godot manages packages better...
     
  25. Unimacsima

    Unimacsima

    Joined:
    May 16, 2017
    Posts:
    3
    Same Problem here
     
  26. thenetimp

    thenetimp

    Joined:
    Sep 11, 2021
    Posts:
    12
    It looks like this is still a problem for folks. This could be a windows Firewall issue, as this youtube video points out.



    I've also seen other people on youtube fix it by clearing their browser cache.
     
  27. FerdowsurAsif

    FerdowsurAsif

    Joined:
    Feb 7, 2017
    Posts:
    268
    Getting the same error when trying to log in.
    The only place that seemed to accept my login attempt seems to be the legacy Unity publisher portal.

    As a temporary fix, I can however log in by clicking Account Settings in Unity Hub to access the Asset store and other places. Which has a temporary(?) login token saved I guess.
     
  28. FerdowsurAsif

    FerdowsurAsif

    Joined:
    Feb 7, 2017
    Posts:
    268
    The temporary solution seems to have stopped working too.
     
  29. Olnipa

    Olnipa

    Joined:
    Oct 27, 2022
    Posts:
    3
    I have the same problem. As a temporary solution I share internet from cellphone to computer, which allow me to log in in Unity. Then without closing browser I change internet connection to my standard WIFI and I and i stay logged in.
     
    FerdowsurAsif likes this.
  30. FerdowsurAsif

    FerdowsurAsif

    Joined:
    Feb 7, 2017
    Posts:
    268
    Thanks for the idea. That seems to work.