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Constant alert after installing Heatmaps

Discussion in 'Unity Analytics' started by sergioabril, Jun 21, 2017.

  1. sergioabril

    sergioabril

    Joined:
    Jan 11, 2016
    Posts:
    33
    I've just activated Analytics and also imported the heatmaps package, and now I'm getting a popup randomly (more often every time I add or modify any asset/script and save). I've saved, restarted, etc, and it's still happening.

    It says:

    When I click How to upgrade, it tries to load http://analytics.unity3d.com/upgrade51 , but ends up going to https://analytics.cloud.unity3d.com/projects/ and saying "project not found" in red.

    After a period of time, usually when I modify a scripts and save, it appears again.

    I'm using 5.5.0p4 and have configured analytics successfully (basic and custom events). What else should I do?

    edit: added some info
     
    Last edited: Jun 21, 2017
    sergioabril, Jun 21, 2017
    #1

  2. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,519
    Yeah, that is an oversight on our part. In order to test Heatmaps on older versions of the engine, we have to use the Analytics SDK. It was left in when we published to the Asset Store. We will get that sorted out.

    If you are using Unity 5.2 and later then you can safely delete the Analytics SDK files and you will not longer get that message. You will basically just delete anything in the Plugins folder besides the Heatmaps folder.

    When you import the plugin, you can also just select the two Heatmaps folders (one in /Plugins/ and one in /Editor/). If you have already imported the plugin, you can delete all the files and directories that are unchecked in this image.

    heatmaps-import-clean.PNG
     
    ap-unity, Jun 21, 2017
    #2
    superdupergc and ilmario like this.

  3. sergioabril

    sergioabril

    Joined:
    Jan 11, 2016
    Posts:
    33
    thank you so much, I'll try it now ;-)
     
    sergioabril, Jun 21, 2017
    #3

  4. sergioabril

    sergioabril

    Joined:
    Jan 11, 2016
    Posts:
    33
    I can confirm that it (obviously) works :)!

    • Just one question, the file "UnityEngineCloudiOS" on the iOS folder, is related to this Heatmaps.package? Can I remove it without regretting later? It's the only one that I still have, and since it doesn't have the Analytics suffix, I'm afraid it could be used by some other service.
     
    sergioabril, Jun 21, 2017
    #4

  5. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,519
    @sergioabril

    Yeah, everything in those folders is for the Analytics system (which is integrated into the engine now), so none of it is necessary.
     
    ap-unity, Jun 21, 2017
    #5
    ilmario and sergioabril like this.