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Confused about the payments

Discussion in 'Unity Ads & User Acquisition' started by JosephoUnity, Jun 16, 2019.

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  1. JosephoUnity

    JosephoUnity

    Joined:
    Jun 16, 2019
    Posts:
    1
    I have set all my payout profile correctly it literally says

    "Your payout profile is completed" in green and the tax status says "validated"

    However in the invoicing section of unityads it says "Not automatic payouts scheduled" and also says "to receive automatically payout gke sure you have configured a valid payout profile."

    Also in the invoicing section it says i have a transacion added on "2019-06-05" from the may revenues but i didnt receive any money (more than 100$)

    Whats going on here? I read that i will receive the money in 60 days but the feedback i get from the webpage is that the transaction has been made and that im missing something to be properly set, Im right with the setting or im missing something?

    Many thanks for your help
     
  2. Panasenko

    Panasenko

    Joined:
    Mar 23, 2017
    Posts:
    4
    Same issue!
     
  3. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,519
    @JosephoUnity, @Panasenko

    If you have any questions about your payments, please contact the Ads Support team and we'll be able to forward you to the payout team:
    dashboard.PNG
     
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