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Collaborate Wants me to download all my files again despite having them Help!

Discussion in 'Unity Collaborate' started by ReZult_Studios, Jul 20, 2020.

  1. ReZult_Studios

    ReZult_Studios

    Joined:
    Jun 11, 2016
    Posts:
    29
    I have all my files in Unity and everything is fine but collab broke and says i have none and need to download 45+ GB of files again

    upload_2020-7-20_0-25-34.png
    Every single file looks like this!
     
    ReZult_Studios, Jul 20, 2020
    #1

  2. Ryan-Unity

    Ryan-Unity

    Unity Technologies

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    Hi @ReZult_Studios, try closing your project, going into its Library/Collab folder, deleting the CollabSnapshot file, then restarting your project. This should allow Collab to resync your project against the latest version and correct itself. The resync will take some time since your project is so large, so keep that in mind. Please let me know if that resolves your issue.
     
    Ryan-Unity, Jul 21, 2020
    #2

  3. ReZult_Studios

    ReZult_Studios

    Joined:
    Jun 11, 2016
    Posts:
    29
    Tried that didn't work :(
     
    ReZult_Studios, Jul 22, 2020
    #3

  4. ReZult_Studios

    ReZult_Studios

    Joined:
    Jun 11, 2016
    Posts:
    29
    Disabled my antivirus tried again, still not working i even downloaded all of the files again and it broke as soon as i started the project again
    upload_2020-7-21_20-8-43.png
     
    ReZult_Studios, Jul 22, 2020
    #4
    unity_AkGames likes this.

  5. deduti0n

    deduti0n

    Joined:
    May 18, 2014
    Posts:
    11
    Same happening here. We are paying for this, and we have all these problems....
     
    deduti0n, Jan 5, 2022
    #5

  6. ohunity

    ohunity

    Joined:
    Jan 19, 2014
    Posts:
    636
    bump, also randomly got this. Tried deleting the file mentioned.
     
    ohunity, Jan 19, 2022
    #6