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Unity's version control component has been upgraded to Plastic SCM.

collaborate build will not download

Discussion in 'Unity Collaborate' started by vrmalleus, Feb 22, 2019.

  1. vrmalleus

    vrmalleus

    Joined:
    Mar 2, 2018
    Posts:
    3
    I've reinstalled Unity Hub, logged out and back in to my account, can find the project in Unity Hub Cloud, but the collaborate download gets stuck halfway through and stalls. Only 55MB of 600MB comes through. Anyone else having this issue and thoughts on settling it?
     
    vrmalleus, Feb 22, 2019
    #1

  2. vrmalleus

    vrmalleus

    Joined:
    Mar 2, 2018
    Posts:
    3
    Update...I stopped the download, restarted it and then it paused at 25% and has remained at 25% since...Excellent internet connection.
     
    vrmalleus, Feb 22, 2019
    #2

  3. ollieblanks

    ollieblanks

    Unity Technologies

    Joined:
    Aug 21, 2017
    Posts:
    460
    Hi @vrmalleus,

    Sorry to hear that you are having this difficulty. Please can you log a support ticket via the Collaborate section of the Developer Dashboard, so that we can take a deeper look at what may be causing this?
     
    ollieblanks, Feb 27, 2019
    #3