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[Collab] UnityCloud::PersistentFaraday::Failure: Request failed with response 401

Discussion in 'Unity Collaborate' started by MrLucid72, Feb 21, 2017.

  1. MrLucid72

    MrLucid72

    Joined:
    Jan 12, 2016
    Posts:
    981
    I'm not quite sure how I got here, but after this happened, I clicked on collab and Unity insta-crashed with no error. It was just after I downloaded and imported an audio pack (which is probably coincidence). It seems my editor logs are too big to attach to pastebin, so if you need an email let me know ~ I can't seem to report bugs from within Unity for the past while since my project is too big. It just freezes then fails if I let it sit for a few hours.

    This hasn't happened again YET, but thought I should report it, anyway.
     
  2. Ryan-Unity

    Ryan-Unity

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    Hi again @dylanh7244! Thank you for using Collaborate so much. Sorry that you've been running into all these issues lately but fortunately this bug has been resolved for 5.6.

    In the future, if your project is more than 2GB (the max size that Unity's Bug Reporter can handle) you can either try to make a smaller project that repros the bug (not always possible so no worries if this isn't an option) or just remove your project's folder from the list of included files. That way you can still submit the bug and we can check out your logs for any important details.
     
    MrLucid72 likes this.
  3. MrLucid72

    MrLucid72

    Joined:
    Jan 12, 2016
    Posts:
    981
    Cheers! How would I do this? I remember someone mentioning this before, but when the bugsplat came up, I couldn't see it. Or I was too tired and missed it :p
     
  4. Ryan-Unity

    Ryan-Unity

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    No problem! Near the bottom of the Unity Bug Reporter you'll see a section called "Attached files". The first item in that list should be your project folder. Select it, then underneath it you'll see a Remove button. Click it and your project will be removed from the bug report. :)