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Collab failing for days

Discussion in 'Unity Collaborate' started by bhermer, Dec 23, 2017.

  1. bhermer

    bhermer

    Joined:
    Jun 24, 2013
    Posts:
    28
    Hi,

    I have been trying to upload my project to collab for a few days I get a UploadEntryRequest failed, Reason: 504 consistently for any files over 100mb

    I have tried

    Un "Collab" and re "collab"
    Move to another project
    individually try publishing files (sub 100mb files sync fine).

    The error is:

    [Collab 2017-1223 09:23:20 GMT][Error] 'Cannot submit change to server' (23) returned in 'C:\buildslave\unity\build\Editor/Src/Collab/Requests/UploadRequests.cpp' at line 151
    [Collab 2017-1223 09:23:20 GMT] UploadEntryRequest failed, Reason: 504 Url: https://collab.cloud.unity3d.com/ap...=_uKcxPLzFuxaHxef4l_fjKLzfMqRd_LE_ndUEGEXG2o= Result:
    [Collab 2017-1223 09:23:20 GMT][Error] 'Cannot submit change to server' (23) returned in 'C:\buildslave\unity\build\Editor/Src/Collab/Jobs/CollabPublishAsyncJob.cpp' at line 392
    UPID Received '58ceb824-c875-431e-9141-6acf14720c50'.
     
    bhermer, Dec 23, 2017
    #1

  2. Ryan-Unity

    Ryan-Unity

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    Hi @bhermer! I'm sorry for the late response. Are you still encountering this issue? Can you tell me which country you're uploading from?
     
    Ryan-Unity, Jan 2, 2018
    #2