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Collab always gets Stuck After first Download/Upload

Discussion in 'Unity Collaborate' started by Twizzsted, Jul 11, 2020.

  1. Twizzsted

    Twizzsted

    Joined:
    Nov 10, 2015
    Posts:
    1
    Unity Collab always seems to get stuck downloading/uploading any time I try doing so after the first attempt.
    It doesn't seem to stop being stuck unless I restart Unity.

    The Collab History also fails to load anything after the first download/upload as well.

    Deleting the Packages folder does not appear to do anything for me.

    Any fixes possible?
     
    Twizzsted, Jul 11, 2020
    #1

  2. Ryan-Unity

    Ryan-Unity

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    Hi @Twizzsted, is just the Collab toolbar freezing for you when it's in the middle of a download/upload or does the whole Editor freeze? Could you attach a screenshot of what the Collab Toolbar and Collab History window look like when they gets stuck?

    Could you try running our Network Reporter tool and sending me the generated report so that I can pass it along to the team, please?
     
    Ryan-Unity, Jul 13, 2020
    #2