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Bug Cloud Save does not show up in dashboard

Discussion in 'Cloud Save' started by Ekzalphantoss, Jan 12, 2023.

  1. Ekzalphantoss

    Ekzalphantoss

    Joined:
    Sep 27, 2016
    Posts:
    11
    My cloud save is setup and inside my unity project it works (code-wise). I also tried the cloud save sample in a new empty scene in the same project and it also works. The sample's RetrieveEverything() function returns both the sample save data and the one I made previously in my real scene. This and the fact that I used some of my monthly reads and writes proves that code-wise everything is working fine.

    In the Unity dashboard, however, things are displayed as if I haven't even enabled cloud save - the setup button is still there but when clicked it just shows the already completed setup guide with nothing else. When I click on "Find Player" I do get a list of players. But when I click the player, the cloud save is stated as empty which is obviously not true since inside the editor I can retrieve the data.

    Here is an imgur link with screenshots of what I described in the dashboard:
    https://imgur.com/a/mGAYRml

    I don't know if it's of importance but I want to note that a few minutes after I initially created the project in the dashboard I noticed I did it with the wrong organization profile, so I transferred it to the correct one. But this was before any code for it was written.

    What do I need to do get to see the cloud save data in the dashboard? Is the only option to unlink the project from the dashboard and try with a new one?
     
  2. Unity_AndyP

    Unity_AndyP

    Unity Technologies

    Joined:
    Jun 23, 2021
    Posts:
    63
    Hi Ekzalphantoss, I will message you directly to see if we can resolve this.
     
  3. therealmbe

    therealmbe

    Joined:
    May 26, 2022
    Posts:
    2
    Hello,

    I am having the same problem described here what do I have to do to resolve this issue? Are there any updates?

    Thanks in advance.

    EDIT: It started showing up after a few hours.
     
    Last edited: Sep 12, 2023
  4. AytoMaximo

    AytoMaximo

    Joined:
    Aug 26, 2015
    Posts:
    76
    Hi!

    +1. I also don't see any user data on the dashboard, but it fetches correctly in the app
     
  5. antoniorobertoarcaju

    antoniorobertoarcaju

    Joined:
    Nov 15, 2023
    Posts:
    14
    +1. I also don't see any user data on the dashboard, but it fetches correctly in the app