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cloud build server seems down

Discussion in 'Unity Build Automation' started by newlife, Jun 14, 2018.

  1. newlife

    newlife

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    newlife, Jun 14, 2018
    #1
    Zelek likes this.

  2. Zelek

    Zelek

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    I started having problems a little while ago too. I can no longer load any of my build history, so it seems like something is down over there. I submitted a support ticket.
     
    Zelek, Jun 14, 2018
    #2

  3. newlife

    newlife

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    newlife, Jun 14, 2018
    #3

  4. PhilMcJ

    PhilMcJ

    Unity Technologies

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    Hello - performance issues are being investigated on the Cloud Build API right now. The status is being updated, and look for updates in the forum after it's resolved.
     
    PhilMcJ, Jun 14, 2018
    #4

  5. newlife

    newlife

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    Hello PhilMcJ, with forum you mean this thread? Or somewhere else?
     
    newlife, Jun 14, 2018
    #5

  6. newlife

    newlife

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    any news? We are in a hurry, we have to publish an important update of our core app.
     
    newlife, Jun 14, 2018
    #6

  7. PhilMcJ

    PhilMcJ

    Unity Technologies

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    The performance culprit was identified as a newly-deployed query - it performed well in testing but substantially less well in production. The errant code was reverted, and in the half-hour since then, logging and performance metrics appear normal once more.

    The team here will follow up on tuning the relevant process - and also on enhancing the status page automation, since the test calls used for status page responded with no issues today, even when much of the rest of the API was slowed down. Thanks for everyone's patience.
     
    PhilMcJ, Jun 14, 2018
    #7

  8. LilGames

    LilGames

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    Hey @PhilMcJ , It's doing it again.
     
    LilGames, Apr 8, 2020
    #8

  9. dri_richard

    dri_richard

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    Broken for me also. Build history gone, new builds don't start, links in emails 404.
     
    dri_richard, Apr 8, 2020
    #9

  10. victorw

    victorw

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    We're currently all hands on deck investigating this.
     
    victorw, Apr 8, 2020
    #10
    dri_richard likes this.

  11. victorw

    victorw

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    FYI https://status.cloud.unity3d.com/ is now updated (was not done by our automatic systems since the error rates are inconsistent) - this incident is due to our cloud network provider and may affect all unity services. We're working with the provider to resolve this.
     
    victorw, Apr 8, 2020
    #11
    spacepluk likes this.

  12. victorw

    victorw

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    The network issue seems to have been resolved by our provider and we're seeing things quickly recover on our end.
     
    victorw, Apr 8, 2020
    #12
    LilGames likes this.

  13. spacepluk

    spacepluk

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    I can confirm that it's working for me too. Thanks for the quick fix!
     
    spacepluk, Apr 8, 2020
    #13