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[Closed] IOS Submission failed due to Purchase failed on IPv6 only wifi.

Discussion in 'Unity IAP' started by DannyHellfish, Aug 27, 2016.

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  1. bod

    bod

    Joined:
    Jul 31, 2014
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    My game has just been rejected by iTune (April 8th, 2017) because the IAP does not work when the device is connected to only the IPv6 network. I am using the Unity code-less In-App-Purchase system and I am not sure how to fix this. Any help would be great. Running Unity 5.50f3 and Xcode 8.3.1

    Does any one know how to fix this?
     
    bod, Apr 9, 2017
    #51
    546099522 likes this.

  2. sevensails

    sevensails

    Joined:
    Aug 22, 2013
    Posts:
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    I have another kind of problem :

    We discovered one or more bugs in your app when reviewed on iPad running iOS 10.3.1 on Wi-Fi connected to an IPv6 network.

    Specifically, when launching the app on the iPad, the screen showed part of an ad and a black screen. We were also unable to take a screenshot to demonstrate the bug because all screenshots showed the page in black.
    However, the app loaded normally on the iPhone.
     
    sevensails, May 11, 2017
    #52

  3. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
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    @bod,

    If you have been rejected from the App Store, Apple provides a Resolution Center which will provide more details. Once you have resolved the issues they've found, you can resubmit.

    https://developer.apple.com/support/app-review/

    If you identify a specific issue and need help with resolving it, you can create a new thread, providing the information requested here:
    https://forum.unity3d.com/threads/read-this-before-you-post.450618/
     
    ap-unity, May 12, 2017
    #53

  4. ap-unity

    ap-unity

    Unity Technologies

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    This is the forum for Unity IAP. I think the Ads support forum would probably be a better place to post that issue:

    https://forum.unity3d.com/forums/unity-ads.67/

    I know there was recently an issue with the Ads package from the Services window, but that issue should have been resolved in 5.5.2:
    https://forum.unity3d.com/threads/b...rom-services-window-use-asset-package.453084/

    I would try to create a thread in that forum with as much information as you have: your unity version, the ads sdk version, platforms, etc.
     
    ap-unity, May 12, 2017
    #54

  5. dasm30

    dasm30

    Joined:
    Jun 27, 2013
    Posts:
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    It's insane that at this point this IPv6 issue isn't fixed yet... I'm completely unable to publish my App cause of this bug and can't even test myself cause don't have an IPv6 network in my Country...
     
    dasm30, Jul 21, 2017
    #55

  6. ap-unity

    ap-unity

    Unity Technologies

    Joined:
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    @dasm30
    There are no known issues with Unity or Unity IAP on IPv6 networks.

    When Apple rejects an app, it informs the developer of the testing setup, which includes an IPv6 network, but that does not mean that IPv6 was related to the problem. Here is a forum post from the Apple Developer forums that gives some more details about that.
    https://forums.developer.apple.com/message/147579#147579

    If you have been rejected from the App Store, Apple provides a Resolution Center which will provide more details about the cause of the rejection. Once you have resolved the issues they've found, you can resubmit.
    https://developer.apple.com/support/app-review/

    If you identify a specific issue and need help with resolving it, you can create a new thread, providing the information requested here:
    https://forum.unity3d.com/threads/read-this-before-you-post.450618/
     
    ap-unity, Jul 21, 2017
    #56
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