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Question client/customers view

Discussion in 'Unity Analytics' started by OrderOfOut, Jan 31, 2023.

  1. OrderOfOut

    OrderOfOut

    Joined:
    Sep 21, 2018
    Posts:
    37
    Is it possible for the client whom we're building our game to view Unity Analytics data that we set up in the game, or is it for our viewing only (the dev team / company)? I couldn't find the answer to this in the faq, sorry if I missed it.
     
  2. Julian-Unity3D

    Julian-Unity3D

    Unity Technologies

    Joined:
    Apr 28, 2022
    Posts:
    192
    You should be able to add a user to your project.

    upload_2023-1-31_17-37-59.png upload_2023-1-31_17-38-38.png

    Click on Projects > Project members

    Let me know how you get on.
     
  3. OrderOfOut

    OrderOfOut

    Joined:
    Sep 21, 2018
    Posts:
    37
    Thanks. Is there an easy way to, say, have these clients/users take over payment for the analytics service when the game gets handed off to them? We don't want to accidentally bill them for our Unity Pro subscription also, for example.

    If not, is there a way to have it suspend service if it goes over the free tier limits?
     
    Last edited: Jan 31, 2023
  4. Julian-Unity3D

    Julian-Unity3D

    Unity Technologies

    Joined:
    Apr 28, 2022
    Posts:
    192
    You can also add them as an owner to a project, that way, they'd have control over billing.
    upload_2023-2-1_10-21-3.png
    I'm not entirely sure about the Unity Pro subscription, but I can find out further info for you if you'd like?
     
  5. OrderOfOut

    OrderOfOut

    Joined:
    Sep 21, 2018
    Posts:
    37
    Thanks, that was just an example -- what I meant was that we want a way to be able to use their credit card for analytics, but not for anything else involving Unity; we don't want everything we ever do with Unity to get billed to their card, just the analytics overage.
     
  6. Julian-Unity3D

    Julian-Unity3D

    Unity Technologies

    Joined:
    Apr 28, 2022
    Posts:
    192
    Ahh gotcha, in that case it might be wise to transfer the unity project from one Organization to another, you must be the Owner or Manager of both Organizations. That way you can set up the billing correctly for the orgs while still maintaining access.
    • Navigate to the Unity Developer Dashboard and sign in if prompted.
    • In the top left corner under the Main Menu click Projects.
    upload_2023-2-1_13-59-43.png upload_2023-2-1_13-59-46.png
    • Click the project in question.
    • Click on Transfer project.
    upload_2023-2-1_14-2-28.png
    • Using the dropdown menu, select the Organization you want the project transferred to > click Transfer project.
    upload_2023-2-1_14-3-53.png

    If your transfer is successful, you will see a confirmation message at the top of the page:

     
    OrderOfOut likes this.