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Chrome related crash reports on Android

Discussion in 'Editor & General Support' started by msureka83, Oct 15, 2018.

  1. msureka83

    msureka83

    Joined:
    Nov 28, 2014
    Posts:
    36
    Have been getting these crash reports on Google Play Vitals. Using only Unity Ads and not Google Admob. No other 3rd party plugin/sdk used other than Google Play Services.

    Game built using Unity 2018.2.11f1

    Crash 1:
    signal 5 (SIGTRAP), code 4 (TRAP_HWBKPT)
    base.apk

    LGE LG Stylo3 (sf317), Android 7.0
    *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
    pid: 0, tid: 0 >>> com.company.gamename <<<

    backtrace:
    #00 pc 0000000000e07636 /data/app/com.android.chrome-1/base.apk
    #01 pc 0000000000e07567 /data/app/com.android.chrome-1/base.apk

    Crash 2:
    signal 5 (SIGTRAP), code 1 (TRAP_BRKPT)
    base.apk

    ZTE ZTE BLade Zmax (crocus), Android 7.1
    *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
    pid: 0, tid: 0 >>> com.company.gamename <<<

    backtrace:
    #00 pc 00000000009fea1a /data/app/com.android.chrome-1/base.apk
     
    msureka83, Oct 15, 2018
    #1
    pnixgames_dev likes this.

  2. mkg2w

    mkg2w

    Joined:
    Aug 19, 2013
    Posts:
    49
    We're getting a similar crash, only on Android 7.0, 8.0 and 8.1.
    Our game is in Unity 5.6, and I believe the problem is due to Chrome. What ad networks are you running in your game ?
     
    mkg2w, Oct 21, 2018
    #2

  3. msureka83

    msureka83

    Joined:
    Nov 28, 2014
    Posts:
    36
    Using Unity Ads exclusively. This is definitely related to Ads being clicked and taken to chrome where it probably crashes. My guess is this happening when Unity Ads serves Google Ads through their inventory.
     
    msureka83, Oct 22, 2018
    #3

  4. absrndm

    absrndm

    Joined:
    May 16, 2017
    Posts:
    5
    I'm having the same problem with Android 7.0, 8.0, 8.1 and 9.0. Did you find anything useful? I'm only using Admob
     
    absrndm, Apr 11, 2019
    #4

  5. CamperoGames

    CamperoGames

    Joined:
    May 15, 2018
    Posts:
    3
    I have this crashs too.
    Does anyone know anything about how to fix it?
     
    CamperoGames, Jun 18, 2019
    #5

  6. mkg2w

    mkg2w

    Joined:
    Aug 19, 2013
    Posts:
    49
    mkg2w, Jun 18, 2019
    #6

  7. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

    Joined:
    May 2, 2017
    Posts:
    14,446
    I'm getting permission denied on that link?
     
    JeffDUnity3D, Jun 18, 2019
    #7

  8. TommyTheITGuy

    TommyTheITGuy

    Joined:
    Jun 11, 2015
    Posts:
    49
    Can you elaborate more? Can't access this link and this is currently our biggest error on Android.
     
    TommyTheITGuy, Aug 19, 2019
    #8

  9. mkg2w

    mkg2w

    Joined:
    Aug 19, 2013
    Posts:
    49
    @JeffDUnity3D @tomekswk Unfortunately, the link does not open for me any more as the issue has been made private.

    1) Here is our original bug report : https://bugs.chromium.org/p/chromium/issues/detail?id=963451#c1

    2) It was merged into a now-private issue : https://bugs.chromium.org/p/chromium/issues/detail?id=915179 and marked as closed. The private bug was about webviews crashing when rendered, and Chrome should handle these triggers more gracefully. (you can get more reference about this here https://github.com/mopub/mopub-android-sdk/issues/312)

    3) We have seen a decline in the crash rates due to base.apk since the update, but they have not been eliminated.
     
    mkg2w, Aug 19, 2019
    #9

  10. ImranCh

    ImranCh

    Joined:
    Dec 30, 2016
    Posts:
    5
    signal 5 (SIGTRAP), code 1 (TRAP_BRKPT)

    Chrome.apk

    Today, 4:20 AM on app version 5
    Samsung Galaxy S8+ (dream2lte), Android 9

    Report 1 of 1
    Any help guys?
     
    ImranCh, Oct 28, 2019
    #10