Resolved Cert verify failed when trying to initialize new UGS

Hello,

I'm trying to integrate the Analytics in Unity Gaming Services in Unity 2021.3.1f1 but when I try to initialize the service or send custom data I receive an error that reads "Curl error 60: Cert verify failed: UNITYTLS_X509VERIFY_FLAG_USER_ERROR1" and no data is sent (according to my Dashboard).

It's a multiplayer game using Steamworks, and I'm testing on a local connection in the Editor and in a Development Build, and I get the error in the Editor and in the Build.

I tried updating the Editor to 2022.3.2f1 but while the error changed its wording ("Curl error 60 Certificate is not correctly signed by a trusted CA. UnityTls error code: 7"), it still appeared.

Here's a small code sample from the project:

Code (CSharp):

1.  
2. async void Start()
3.     {
4.         try
5.         {
6.             await UnityServices.InitializeAsync();
7.  
8.             List<string> consentIdentifiers = await AnalyticsService.Instance.CheckForRequiredConsents();
9.  
10.             StartCoroutine(SendFrameRateToServer());
11.         }
12.         catch (ConsentCheckException e)
13.         {
14.           // Something went wrong when checking the GeoIP, check the e.Reason and handle appropriately.
15.           Debug.LogError(e.Reason);
16.         }
17.     }
18.  
19.     #region Frame Rate
20.  
21.     public IEnumerator SendFrameRateToServer()
22.     {
23.         while (true)
24.         {
25.             yield return new WaitForSeconds(60);
26.  
27.             int avgFrameRate = Mathf.RoundToInt((1.0f / Time.unscaledDeltaTime));
28.  
29.             Debug.Log("sending frame rate to server - " + avgFrameRate);
30.  
31.             // Send custom event
32.             Dictionary<string, object> parameters = new Dictionary<string, object>()
33.             {
34.                 { PlayerAnalytics.FrameRateStatString, avgFrameRate }
35.             };
36.  
37.             // The event will get queued up and sent every minute
38.             AnalyticsService.Instance.CustomData("frameRate", parameters);
39.         }
40.     }
41.  
42.     #endregion
43.  

Can someone suggest a troubleshoot for this problem, and/or let me know what other information you need to get to the bottom of this?

 

Update for those who find this thread with the same problem: I have fixed the issue. I have a VPN running on my wifi so Unity can't access its analytics servers through it. When I switched to a different wifi the error disappeared and the analytics events went through seamlessly.