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(Case 977628) Unity editor 'Work Offline' does not work

Discussion in '2017.3 Beta' started by Peter77, Dec 11, 2017.

  1. Peter77

    Peter77

    QA Jesus

    Joined:
    Jun 12, 2013
    Posts:
    6,313
    The Unity editor does not start, if no internet connection is available.

    The "Unity Launcher" opens a "No network connection" dialog and displays a "Work Offline" button. Clicking this "Work Offline" button, quits Unity.

    This video shows how the Launcher behaves when the internet connection is not available.


    This video shows how the Launcher behaves when disabling the network connection.


    Both videos show that Unity handles these cases differently. In both cases, opening the editor "in offline mode" is not possible.


    Reproduce
    • Break your internet connection, but keep local network working (like in video1.mp4)
    • Open Unity 2017.3.0f2
    • Click "Work Offline" in the "No network connection" dialog
    • Click "Work Offline" in the "Sign into your Unity Account" dialog
    Observe Unity just quits.


    Expected
    Unity must open if there is no internet connection, but one was available a few minutes earlier.
    Perhaps run this verification step only, if no internet connection was available for longer than a week?
     
  2. charlesb_rm

    charlesb_rm

    Unity Technologies

    Joined:
    Jan 18, 2017
    Posts:
    485
    Thanks for the videos. It really helps to see the problem. I asked the Launcher team to look at your message and they should report it quite soon.
     
    Peter77 likes this.
  3. BorisMongeau

    BorisMongeau

    Unity Technologies

    Joined:
    Feb 24, 2017
    Posts:
    58
    Hi Peter,

    Thank you very much for reporting this issue. We just fixed this issue locally and are preparing to fix it in the next release along with a few problems found around offline experience in the launcher. I'll let you know when the fix is released.

    Boris
     
    MrEsquire and Peter77 like this.
  4. Peter77

    Peter77

    QA Jesus

    Joined:
    Jun 12, 2013
    Posts:
    6,313
    Charles, Boris, thanks for the quick response!
     
  5. Peter77

    Peter77

    QA Jesus

    Joined:
    Jun 12, 2013
    Posts:
    6,313