Audio Capturing from a Microphone Array errors in all Unity versions

Hi, we have an app in production, which is now having issues with some of the newer laptops which use a mic array, unity (tried latest up to 2019.3.3) doesnt recognise the array and gives an "Unsupported file or audio format" error

Plugging in a usb mic works fine, but this isnt a solution for our customers.

Any ideas please?

Thanks

 

+1

 

Hello,
Same happend in our project. Did you found any solution?
We tried different versions of Unity (from 2018 to 2020), and we experiencing the issue only with the "XMOS 8 channel microphone array".

 

Never did, we ended up having to tell our customers to use UBS mics a real pain

 

Thanks for the info. I think we shold do the same.

 

+1 with the same issue for a Mic Array. Unity, any chance of fixing this bug or at least providing a work-around?

 

Submit bugreports to UT with the issue, they won't care otherwise
/ although I know it's kind of pointless, submit project with the report - they prioritize report with projects attached - include e.g. simple Microphone script nevertheless / and your HW description

If you want you can check out demo app of my asset (link in the signature) meanwhile to check if your HW works with it
- it uses newer/latest version of FMOD which is compatible with wider range of HW than older Unity's one.

 

+1 effecting our users in production on Unity 2019.4.28f1

 

+1 And I can't believe that this problem is so many years old...

 

Lol, same here, microphone array of my laptop is unsupported

 

This appears to still be an issue I am using unity 2022.1.3f1

 

Hello @SeventhString,
Just checking if you had any news on this topic since last year ?

Cheers!

 

Just checked the release notes, perhaps it has been fixed in 2022.3.3, 2023.1.1 and 2021.3.28 :

Windows: Fixed a bug with multi-channel audio input on Windows. If we tried to capture from a microphone with more than 2 channels, Microphone.Start would fail and an "Unsupported file or audio format" error would appear in the console. (UUM-26565)

I'll try to confirm this later.

 

Hi, better later than never, I can confirm that this issue was fixed in Unity 2022 (using 2022.3.17).
Thanks!