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Audio Capturing from a Microphone Array errors in all Unity versions

Discussion in 'Audio & Video' started by bhermer, Mar 19, 2020.

  1. bhermer

    bhermer

    Joined:
    Jun 24, 2013
    Posts:
    28
    Hi, we have an app in production, which is now having issues with some of the newer laptops which use a mic array, unity (tried latest up to 2019.3.3) doesnt recognise the array and gives an "Unsupported file or audio format" error

    Plugging in a usb mic works fine, but this isnt a solution for our customers.

    Any ideas please?

    Thanks
     
    bhermer, Mar 19, 2020
    #1
    Twyker likes this.

  2. Twyker

    Twyker

    Joined:
    Nov 10, 2016
    Posts:
    12
    +1
     
    Twyker, Nov 28, 2020
    #2

  3. andorfy

    andorfy

    Joined:
    Oct 12, 2015
    Posts:
    24
    Hello,
    Same happend in our project. Did you found any solution?
    We tried different versions of Unity (from 2018 to 2020), and we experiencing the issue only with the "XMOS 8 channel microphone array".
     
    andorfy, Feb 25, 2021
    #3

  4. bhermer

    bhermer

    Joined:
    Jun 24, 2013
    Posts:
    28
    Never did, we ended up having to tell our customers to use UBS mics a real pain
     
    bhermer, Feb 25, 2021
    #4

  5. andorfy

    andorfy

    Joined:
    Oct 12, 2015
    Posts:
    24
    Thanks for the info. I think we shold do the same.
     
    andorfy, Feb 25, 2021
    #5

  6. Jelling

    Jelling

    Joined:
    Jan 27, 2013
    Posts:
    6
    +1 with the same issue for a Mic Array. Unity, any chance of fixing this bug or at least providing a work-around?
     
    Jelling, Apr 1, 2021
    #6

  7. r618

    r618

    Joined:
    Jan 19, 2009
    Posts:
    1,319
    Submit bugreports to UT with the issue, they won't care otherwise
    / although I know it's kind of pointless, submit project with the report - they prioritize report with projects attached - include e.g. simple Microphone script nevertheless / and your HW description

    If you want you can check out demo app of my asset (link in the signature) meanwhile to check if your HW works with it
    - it uses newer/latest version of FMOD which is compatible with wider range of HW than older Unity's one.
     
    Last edited: Apr 2, 2021
    r618, Apr 2, 2021
    #7

  8. lazylukey

    lazylukey

    Joined:
    May 26, 2017
    Posts:
    36
    +1 effecting our users in production on Unity 2019.4.28f1
     
    lazylukey, Jul 9, 2021
    #8

  9. clankill3r

    clankill3r

    Joined:
    Oct 19, 2017
    Posts:
    5
    +1 And I can't believe that this problem is so many years old...
     
    clankill3r, Nov 1, 2021
    #9

  10. Rafael_CS

    Rafael_CS

    Joined:
    Sep 16, 2013
    Posts:
    163
    Lol, same here, microphone array of my laptop is unsupported
     
    Rafael_CS, Jun 16, 2022
    #10

  11. Rk601

    Rk601

    Joined:
    Oct 9, 2018
    Posts:
    2
    This appears to still be an issue I am using unity 2022.1.3f1
     
    Rk601, Apr 18, 2023
    #11

  12. SeventhString

    SeventhString

    Unity Technologies

    Joined:
    Jan 12, 2023
    Posts:
    461
    Hi folks!
    I know for a fact that someone is actually working on this. I can't give any ETA on this, but it's definitely in the oven. We have a very small team working on audio hardware & platform bugs and features.
    While some may interpret these comments as discontent, I read them as enthusiasm and passion.
    Be certain that we're well aware of Unity's audio issues, and that we're doing our best to, eventually, fix all the bugs :cool:
     
    SeventhString, Apr 18, 2023
    #12
    BATTLEKOT likes this.

  13. ThalesRARV

    ThalesRARV

    Joined:
    Apr 6, 2021
    Posts:
    12
    Hello @SeventhString,
    Just checking if you had any news on this topic since last year ?

    Cheers!
     
    ThalesRARV, Mar 5, 2024
    #13

  14. ThalesRARV

    ThalesRARV

    Joined:
    Apr 6, 2021
    Posts:
    12
    Just checked the release notes, perhaps it has been fixed in 2022.3.3, 2023.1.1 and 2021.3.28 :

    Windows: Fixed a bug with multi-channel audio input on Windows. If we tried to capture from a microphone with more than 2 channels, Microphone.Start would fail and an "Unsupported file or audio format" error would appear in the console. (UUM-26565)

    I'll try to confirm this later.
     
    ThalesRARV, Mar 5, 2024
    #14
    lazylukey likes this.

  15. ThalesRARV

    ThalesRARV

    Joined:
    Apr 6, 2021
    Posts:
    12
    Hi, better later than never, I can confirm that this issue was fixed in Unity 2022 (using 2022.3.17).
    Thanks!
     
    ThalesRARV, Apr 4, 2024
    #15
    SeventhString likes this.