Search Unity

  1. Unity 2019.2 is now released.
    Dismiss Notice

Cant Verify GooglePlay License Key

Discussion in 'Unity IAP' started by Neoisrael007, Oct 17, 2018.

  1. Neoisrael007

    Neoisrael007

    Joined:
    Nov 8, 2016
    Posts:
    12
    Im pasting all of it like it should, did the same thing on our last game and was fine
    took the code of the last game and tried to verify it and it didnt verify it...
    is there some problem on the verifying services ?

    or am im doing something wrong suddenly ?
    and yes i made sure there are no spaces
    when i enter it it says "Please Enter the key in a valid format"
    upload_2018-10-17_14-23-7.png
     
  2. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,277
    @Neoisrael007

    This was likely related to the Analytics downtime yesterday and this morning, since that is where the Google Play License key is synced to.

    The primary issues there were resolved, so you should be able to save the Google Play License key now.
     
  3. Neoisrael007

    Neoisrael007

    Joined:
    Nov 8, 2016
    Posts:
    12

    it works now, thanks
     
  4. Ghost13113

    Ghost13113

    Joined:
    Mar 9, 2018
    Posts:
    2
    I have the same problem now
    Did the Analytics downtime again or what ??
     
  5. unityjingyao

    unityjingyao

    Unity Technologies

    Joined:
    Feb 20, 2017
    Posts:
    220
    EddyDavila likes this.
  6. Ghost13113

    Ghost13113

    Joined:
    Mar 9, 2018
    Posts:
    2
    Oh yeah you are right . It worked . I really thank you
     
  7. cedric-cadeau

    cedric-cadeau

    Joined:
    Sep 15, 2015
    Posts:
    1
    Same problem here, and workaround doesn't work.
    Got
    We're sorry, but something went wrong.
    We've been notified about this issue and we'll take a look at it shortly.
     
  8. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

    Joined:
    May 2, 2017
    Posts:
    5,449
    @cedric-cadeau Are you logged into your Unity account that has access to this project?
     
  9. alternativevisual

    alternativevisual

    Joined:
    Apr 16, 2015
    Posts:
    62
    I've got the same problem
    Unity 2018.3.0b10
    upload_2018-12-18_6-40-30.png
     
    Last edited: Dec 17, 2018
  10. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

    Joined:
    May 2, 2017
    Posts:
    5,449
    I am looking into this. FYI you probably don't want to post your key here
     
  11. GameMechanics

    GameMechanics

    Joined:
    Jul 15, 2013
    Posts:
    34
    This needs a better error string if it is going to come up all the time. I am having the same issue.
     
  12. GameMechanics

    GameMechanics

    Joined:
    Jul 15, 2013
    Posts:
    34
    Just went through.
     
  13. Burai

    Burai

    Joined:
    Apr 29, 2015
    Posts:
    6
    It could be that unity is converting the code into something else? Just a speculation. I have the same problem as well where the code, gives the error that the key is not in the right format
     
  14. Gurosoft

    Gurosoft

    Joined:
    Sep 14, 2017
    Posts:
    5
    I'm new with IAP and I have the same problem.
    How add the key right?
     
  15. alternativevisual

    alternativevisual

    Joined:
    Apr 16, 2015
    Posts:
    62
    Hey, i'm just fixed it. Analytics in my project has not been completely integrated :oops: upload_2018-12-20_9-55-10.png upload_2018-12-20_9-56-10.png
     
  16. That1phillps

    That1phillps

    Joined:
    May 16, 2018
    Posts:
    2
    Same issue here. So frustrating.
     
  17. That1phillps

    That1phillps

    Joined:
    May 16, 2018
    Posts:
    2
    I figured it out on my end. The app that I had published was in "Pending Publishing" status on the Google Play Console. I tried the key from another app that I had published and it worked. I would assume that is why everyone's keys in the above thread eventually worked (or why there was no additional response). I'm calling it solved.
     
  18. paradizIsCool

    paradizIsCool

    Joined:
    Jul 10, 2014
    Posts:
    143
  19. iiRoNey

    iiRoNey

    Joined:
    Apr 9, 2019
    Posts:
    1
    I have the same issue and none of the solutions worked , could someone help me please .
     
  20. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

    Joined:
    May 2, 2017
    Posts:
    5,449
    Are you the Owner/Manager on the project? What error are you receiving when trying to enter the key in the Dashboard, can you provide a screenshot (obscure any important data).
     
  21. warpedsenses

    warpedsenses

    Joined:
    Aug 10, 2018
    Posts:
    8
    Okay, here goes. The messages are very cryptic, but here is what is the issue.
    Above you got the solution already:
    1. You create a project in Unity.
    2. You activate Analytics (but it is only 'superficially' activated).
    3. Next you make sure you log into the Analytics dashboard that the project is part of (check by making it a collaboration project and push it to Unity).
    4. If you go to the Operate tab and then Analytics on the left, you will see that it says: open your project, go to services and select the stuff.(all great, but what does it mean).
    5. You now go to your project, have the services tab open, go to Analytics.
    6. Now press start and the actual Analytics will connect (likely you won't see much happen, but if you stop the play in the editor it will suddenly open the page and show activity!

    7. Now you go to the services tab and go to IAP, if you paste the key in, click verify and it will work!
     
  22. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

    Joined:
    May 2, 2017
    Posts:
    5,449
    Probably easier to just enter the key on the Dashboard for now.
     
  23. joergipoergi

    joergipoergi

    Joined:
    Aug 17, 2017
    Posts:
    12
    Thanks, that was my final step, the drop that finally worked :)

    That's basically what fixed it for me:
    - Updated to newest unity version
    - importet IAP through Package manager
    - disable VPN connection
    - Press Play button and then, while it's running, press inside the Analytics-Services Tab, or maybe reload the services tab.

    after that, my key was magically verifed
     
  24. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

    Joined:
    May 2, 2017
    Posts:
    5,449
    For other readers, until the Editor is fixed, just enter the key on the Dashboard for now.
     
  25. chigolberi

    chigolberi

    Joined:
    Apr 14, 2019
    Posts:
    9
    Та же проблема, как решить?
    Версия Unity последняя 2019.1.9f1
    1.jpg
     
  26. chigolberi

    chigolberi

    Joined:
    Apr 14, 2019
    Posts:
    9
    Вы не поверите, прямо сейчас мой ключ прошёл проверку :)
    1.jpg
     
  27. chigolberi

    chigolberi

    Joined:
    Apr 14, 2019
    Posts:
    9
    Помог пост #15
     
  28. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

    Joined:
    May 2, 2017
    Posts:
    5,449
    Please see my solution from May 14
     
    chigolberi likes this.
  29. paresh_unity496

    paresh_unity496

    Joined:
    May 6, 2019
    Posts:
    3
    In DashBoard but where! plz provide exact link or position for that .
     
  30. paresh_unity496

    paresh_unity496

    Joined:
    May 6, 2019
    Posts:
    3
    I GOT IT . Screenshot 2019-09-07 at 4.37.20 PM.png
     
    JeffDUnity3D likes this.
  31. eleon-games

    eleon-games

    Joined:
    Feb 19, 2015
    Posts:
    47
    Hi,

    i cant paste the License Code from Google in Unity 2019 and not on the Dashboard from Unity. How can i solve this problem?

     
  32. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

    Joined:
    May 2, 2017
    Posts:
    5,449
    Can you confirm where you obtained the key?
     
  33. eleon-games

    eleon-games

    Joined:
    Feb 19, 2015
    Posts:
    47
    I got the key from Google's developer Console. I am using Unity 2019.2.3f1

     
    Last edited: Oct 16, 2019 at 1:40 AM
  34. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

    Joined:
    May 2, 2017
    Posts:
    5,449
    The version of Unity that you are using should not matter when you are trying to paste the key on the Dashboard. We have not heard of similar reports of the Dashboard not accepting the key, but we will check. Keep in mind the reason that we ask for the key is so that we can track your IAP purchases for reporting purposes only, it is not required. But yes, it should work as expected.
     
  35. eleon-games

    eleon-games

    Joined:
    Feb 19, 2015
    Posts:
    47
    Thank you, but it doesnt work neither in unity nor on the Dashboard. What can be the causes? I'm sure I copied the key correctly. I have tried it several times.