Search Unity

  1. Unity 6 Preview is now available. To find out what's new, have a look at our Unity 6 Preview blog post.
    Dismiss Notice
  2. Unity is excited to announce that we will be collaborating with TheXPlace for a summer game jam from June 13 - June 19. Learn more.
    Dismiss Notice

Can't validate integration

Discussion in 'Unity Analytics' started by any_user, Apr 21, 2015.

  1. any_user

    any_user

    Joined:
    Oct 19, 2008
    Posts:
    374
    I've updated UA from 1.7.5 to 1.9 and I tried to validate the integration to check if everything still works. But nothing arrives in the validation site, in the list there are still the messages I've received while a month ago with 1.7.5. The project is already live and worked without issues in earlier versions.

    To test, I changed the app id to another (new) project on the UA website, and everything worked properly. Changing back to the real app id, it doesn't work. What could be wrong with my project?
     
  2. emiliza_gutierrez

    emiliza_gutierrez

    Unity Technologies

    Joined:
    Sep 12, 2014
    Posts:
    25
    Hey @any_user

    Looks like your original project reached its event limit in our Integration Validation page. I'll reset your counter, and you should be able to see new events coming in. We're working on getting these limits resolved soon. Sorry about that!
     
  3. any_user

    any_user

    Joined:
    Oct 19, 2008
    Posts:
    374
    It still doesn't work, did you reset my counter or do you need to know which project?

    I also noticed that the list is full of event which I didn't trigger myself from the editor. They're definitely not coming from me, they're all from various android devices I don't have. What could that be?
     
  4. emiliza_gutierrez

    emiliza_gutierrez

    Unity Technologies

    Joined:
    Sep 12, 2014
    Posts:
    25
    I reset your counter for projectId starting with 493... I noticed you had two projects with the same name, but I ignored the deleted one. Hope this was correct!

    I'll do some investigating on our end how those events came in. Are you certain no one else in your studio/organization could've been testing on an Android build?
     
  5. any_user

    any_user

    Joined:
    Oct 19, 2008
    Posts:
    374
    Yes, it was the right one, now I see that there were different events than when I checked the first time. But the events are from devices nobody of our team knows and they are sent with the old version of Unity Analytics (the one we have live now).

    I'm not sure if I understand right how it works: Which events are exactly logged in this list? Only editor & development builds? It looks to me as if live users from release builds are visible there, is this the case? If yes, it will be very hard to find my own events.
     
  6. emiliza_gutierrez

    emiliza_gutierrez

    Unity Technologies

    Joined:
    Sep 12, 2014
    Posts:
    25
    Ah yes, usually it's just editor and development made builds. Angelo's reached out already regarding the bug about pirated build getting displayed too. We're working to get those events filtered out as well. Sorry for the confusion!