Can't use Raw Data Export even with my Unity Pro account

Hi all,

I'm having an issue where I can't use Raw Data Export in Unity Analytics. It says that I need a Unity Pro account which I'm 99.9% sure that I have.



Thanks in advance for any input.

 

@nguyenlat Please open a support ticket here and provide the ticket number https://support.unity.com/hc/en-us

 

@JeffDUnity3D, thanks for the response. Here it is: https://support.unity.com/hc/en-us/requests/1093791

Ticket #1093791

 

Got it and replied. You are a member of two organizations, and the project was created under the organization without the Pro license. You could transfer the project, but the person making the transfer needs to be an Owner/Manager in both organizations https://support.unity.com/hc/en-us/...my-Project-to-a-different-Unity-Organization-