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Cant submit a ticket

Discussion in 'Editor & General Support' started by BrentMichie, Jun 5, 2017.

  1. BrentMichie

    BrentMichie

    Joined:
    Sep 10, 2014
    Posts:
    32
    I can't submit a ticket about my forum post being deleted because the CAPTCHA wont load correctly.

    Can someone please contact me as to why you deleted my question? I could not find a similar question in the forums so I can't understand why it got deleted.

    TechnicalSupportNoCaptcha.png
     
  2. aliceingameland

    aliceingameland

    Unity Technologies

    Joined:
    Apr 18, 2016
    Posts:
    143
    Hi BrentMichie -

    In your screenshot, is that what the captcha area looks like as soon as you load the form, or is it after you clicked the checkmark to validate you aren't a robot? I just tried to use the form myself, and was able to load the captcha fine. What browser/OS are you using?

    As for your Unity Answers question -- the site is moderated by hundreds of community volunteer moderators (in fact, you yourself can become one if you so wish -- take a look at the moderation guidelines) which is pretty awesome! Ideally, moderators will leave a reason but unfortunately it's not always the case. Have you taken a look at the Help Room space? Give it a search, and if you still can't find the answer you're looking for, I would recommend trying to post to the Help Room space. Take a look.
     
  3. BrentMichie

    BrentMichie

    Joined:
    Sep 10, 2014
    Posts:
    32