Question Can't receive custom events. Standard events work fine.

I've searched a lot and tested many times, but I still don't see my events in the dashboard. Really need some help. I've been waiting for the events to come for 4 hours.

This is the code I'm using. The debugs do show in console. I've put UNITY_ANALYTICS_EVENT_LOGS in define symbols and it seems the events were sent successfully. Also I've defined the event and the parameter in dashboard. I use 2022.1.10f1 unity and Analytics package(not Analytics library).

Code (CSharp):

1. private async UniTask Start() {
2.         try {
3.             await UnityServices.InitializeAsync();
4.             List<string> consentIdentifiers = await AnalyticsService.Instance.CheckForRequiredConsents();
5.             Debug.Log("init");
6.         } catch (ConsentCheckException e) {
7.             Debug.Log("error");
8.             // Something went wrong when checking the GeoIP, check the e.Reason and handle appropriately.
9.         }
10.  
11.         await UniTask.Delay(2000);
12.  
13.         //send
14.         Dictionary<string, object> parameters = new Dictionary<string, object>()
15. {
16.     { "test", true },
17. };
18.  
19.         // The ‘myEvent’ event will get queued up and sent every minute
20.         AnalyticsService.Instance.CustomData("customTestEvent", parameters);
21.  
22.         // Optional - You can call Events.Flush() to send the event immediately
23.         AnalyticsService.Instance.Flush();
24.  
25.         Debug.Log("sended");
26.     }

My project ID : 14bf7ff5-3ed7-4786-9394-47fd5a207973

 

Thanks for the reply. Here is the new code and the output. Also I use 4.0.1 Analytics package.

Code (CSharp):

1.     private async void Start() {
2.         try {
3.             await UnityServices.InitializeAsync();
4.             List<string> consentIdentifiers = await AnalyticsService.Instance.CheckForRequiredConsents();
5.             Debug.Log("init");
6.         } catch (ConsentCheckException e) {
7.             Debug.Log("error");
8.             // Something went wrong when checking the GeoIP, check the e.Reason and handle appropriately.
9.         }
10.     }
11.  
12.     public void OnButtonClick() {
13.         //send
14.         Dictionary<string, object> parameters = new Dictionary<string, object>()
15. {
16.     { "test", true },
17. };
18.  
19.         // The ‘myEvent’ event will get queued up and sent every minute
20.         AnalyticsService.Instance.CustomData("customTestEvent", parameters);
21.  
22.         // Optional - You can call Events.Flush() to send the event immediately
23.         AnalyticsService.Instance.Flush();
24.  
25.         Debug.Log("sended");
26.     }

 

Okay I solved it. I managed to clear the buffer and the disk cache. I can see the events now.

 

Hi, would you be able to detail how you cleared the buffer and disk cache? I'm having the same problem with Custom Events not coming through. Standard events are fine. All my custom events are correctly named and enabled in the dashboard.