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Can't Open Existing project by Unity Hub 2.2.2

Discussion in 'Unity Hub' started by Xzhhhh414, Feb 7, 2020.

  1. Xzhhhh414

    Xzhhhh414

    Joined:
    Apr 27, 2019
    Posts:
    1
    I can open a new project ，but can‘t open the existing project
    When I press run the existing project, the unity logo will come out.Then one second later,the logo disapear and the hub open again……
    My PC System is Win10，Unity version is 2019.3.0f6


    Anyone can help me to solve my problem? Thanks for help...
     
    Xzhhhh414, Feb 7, 2020
    #1

  2. attolee

    attolee

    Joined:
    Jun 23, 2018
    Posts:
    3
    The same issue for unity 2019.2.8f1 and unity 2019.2.20f1 in Unity Hub 2.2.2, it likely caused by unity hub.
     
    attolee, Feb 11, 2020
    #2

  3. Unitybyte

    Unitybyte

    Unity Technologies

    Joined:
    Jul 8, 2019
    Posts:
    14
    Hi,

    Just to clarify, are you able to add an existing project to the list in Project view in the Hub?

    Also, if you create a new project, then move it to another path, and then locate it using the Hub, would you be able to open it?

    If this problem persist, please report a bug using the Unity Hub Bug Reporter. This way, we can look at your logs and investigate the issue.
     
    Unitybyte, Feb 11, 2020
    #3

  4. ibenizer

    ibenizer

    Joined:
    Apr 20, 2018
    Posts:
    11
    Hi there, I have a similar problem:

    With Unity Hub installed, I can see the projects, but cannot open them.
    When opening the Unity Editor, the Hub opens, then the editor closes. Can't open or do anything.

    At the moment, I have to delete the Hub, so my editor is opening and i can work.
    I can run the Unity Editor, when I dont have Unity Hub.

    MacOSX Catalina 10.15.3, Unity Hub 2.2.2, Unity Editor 2019.3.0f6

    Any solutions please?
     
    ibenizer, Feb 12, 2020
    #4

  5. safaGH

    safaGH

    Unity Technologies

    Joined:
    Mar 12, 2019
    Posts:
    224
    Can someone share his logs ? We are unable to reproduce the issue on our end...
     
    safaGH, Feb 12, 2020
    #5

  6. attolee

    attolee

    Joined:
    Jun 23, 2018
    Posts:
    3
    attolee, Feb 12, 2020
    #6

  7. safaGH

    safaGH

    Unity Technologies

    Joined:
    Mar 12, 2019
    Posts:
    224
    @attolee , the issue you mentioned is only reproducible with hub 2.2.0 and hub 2.2.1, it should be fixed with hub 2.2.2.
    The guys here are experiencing problems with hub 2.2.2 which we are curious to know the root of. Thank you for the workaround that should debug them until we get to investigate this once we have logs.
     
    safaGH, Feb 12, 2020
    #7

  8. attolee

    attolee

    Joined:
    Jun 23, 2018
    Posts:
    3
    where I can find the logs?
     
    attolee, Feb 12, 2020
    #8

  9. ibenizer

    ibenizer

    Joined:
    Apr 20, 2018
    Posts:
    11
    I tried to upload the log file here, but saying it has the wrong extension (.log) ? How do I share the log file with you?
     
    ibenizer, Feb 13, 2020
    #9

  10. safaGH

    safaGH

    Unity Technologies

    Joined:
    Mar 12, 2019
    Posts:
    224
    The hub logs should be here :

    Code (CSharp):
    1. Windows: %UserProfile%\AppData\Roaming\UnityHub\logs
    2. Mac: ~/Library/Application Support/UnityHub/logs
    3. Linux: ~/.config/UnityHub/logs
    If you can report a bug, it's easir for us to follow and the logs are attached to the bug report automatically.
     
    safaGH, Feb 17, 2020
    #10