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Bug Can't login to unity hub after installing the new version

Discussion in 'Unity Hub' started by aseelll, Sep 28, 2021.

  1. aseelll

    aseelll

    Joined:
    Dec 28, 2018
    Posts:
    2
    so I've downloaded unity hub 2.4.4 yesterday and forgot to login , today I've tried to login to my unity account in the hub but I got this error massage : Request failed. Grizzly 2.4.4 .
    I've also tried logging in from unity but i got the same result , I thought the unity servers were down , but I checked and nothing seems to be going wrong , why am i getting this bug and how can i fix it.
     
    aseelll, Sep 28, 2021
    #1
    Michail_Murzinov likes this.

  2. UnityJuju

    UnityJuju

    Unity Technologies

    Joined:
    Jun 15, 2021
    Posts:
    196
    Are you still having this issue? Could you please try to login again and let us know if it works?
    Thanks!
     
    UnityJuju, Sep 28, 2021
    #2

  3. Michail_Murzinov

    Michail_Murzinov

    Joined:
    Jul 18, 2020
    Posts:
    1
    Hello! I got the same error after the attempt to get the latest collab of my mate. Also, in web on unity.com when I try to select services or organizations in the top-right corner (my icon) I recieve the following message Request failed. Grizzly 2.4.4.
     
    Michail_Murzinov, Sep 28, 2021
    #3

  4. Docjaded

    Docjaded

    Joined:
    Jun 10, 2017
    Posts:
    2
    I'm having the same issue. I was able to log in yesterday with no problems, though. This is something that started today.
     
    Docjaded, Sep 28, 2021
    #4

  5. zedz

    zedz

    Joined:
    Aug 31, 2013
    Posts:
    211
    Same issue Grizzly 2.4.4
    I hadnt downloaded a new version of unity or unity hub for a few months,
     
    zedz, Sep 28, 2021
    #5

  6. UnityJuju

    UnityJuju

    Unity Technologies

    Joined:
    Jun 15, 2021
    Posts:
    196
    I've spoken with the Hub team, and this issue have been fixed.
    If not, try updating your Hub to V3 by following the instructions below:
    1. Click Settings (GEAR icon)
    2. Go to Advanced
    3. In the Release Channel drop-down, choose “Beta”
    4. Wait for background download. When it’s ready, you will see a message to Restart Hub to start using V3.
    To switch back to V2, repeat the steps above, but choose “Production” instead.

    Please, let me know if it's working.
    Thanks! :)
     
    UnityJuju, Sep 30, 2021
    #6

  7. topy72

    topy72

    Joined:
    Nov 27, 2019
    Posts:
    8
    Backing this up, Pop OS 20.04.
    The backlink from OAuth2 doesn't redirect to the app, it's impossible to connect, and impossible to revert to Hub 2.X
     
    topy72, Oct 1, 2021
    #7

  8. unity_4CE9C1D9810BE021E16A

    unity_4CE9C1D9810BE021E16A

    Joined:
    Oct 1, 2021
    Posts:
    2
    Same issue as topy72, I tried to use UnityHub v3 beta on Ubuntu 18.04LTS and OAuth didn't redirect to the app. Waiting for support from Unity team, this is really annoying bug.
     
    unity_4CE9C1D9810BE021E16A, Oct 1, 2021
    #8

  9. mqitcenter

    mqitcenter

    Joined:
    Oct 1, 2021
    Posts:
    4
    One more with same issues, watching this thread
     
    mqitcenter, Oct 1, 2021
    #9

  10. Gennady

    Gennady

    Unity Technologies

    Joined:
    Mar 30, 2015
    Posts:
    35

    Could you please try this workaround?
    https://forum.unity.com/threads/temporary-workaround-for-hub-bug.989477/
     
    Gennady, Oct 1, 2021
    #10

  11. topy72

    topy72

    Joined:
    Nov 27, 2019
    Posts:
    8
    Please just give us the opportunity to download an older version of the hub already
     
    topy72, Oct 5, 2021
    #11
    hkumar likes this.

  12. mqitcenter

    mqitcenter

    Joined:
    Oct 1, 2021
    Posts:
    4
    Go it to work by installing Unity Hub using my software manager (linux mint)
     
    mqitcenter, Oct 25, 2021
    #12