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Bug Can't login to Hub 3.3.0 due to license issue - Log says "Found 0 entitlements"

Discussion in 'Unity Hub' started by shagr0s, Oct 31, 2022.

  1. shagr0s

    shagr0s

    Joined:
    Aug 27, 2017
    Posts:
    3
    Hello,

    I'm trying to sign in to the 3.3.0 Hub, but nothing happens after opening the webpage. I see the log file (AppData\Local\Unity\Unity.Licensing.Client.log) says the following:

    2022-10-31 17:50:07.948 - [ 1620] - [ 4] - INFO - [Unity.Licensing.Client.Communication.ApiPipeHandler#1] REQ-9 | Sending EntitlementGroupsDetailsResponse for request EntitlementGroupsDetailsRequest from Hub 3.3.0 (LocalIPC/1.10) [200]: Success, found: 0 groups
    2022-10-31 17:50:07.969 - [ 1620] - [ 4] - INFO - [Unity.Licensing.Client.Communication.ApiPipeHandler#1] REQ-10 | Sending EntitlementsResponse for request EntitlementsRequest from Hub 3.3.0 (LocalIPC/1.10) [200]: Found 0 entitlements
    2022-10-31 17:51:04.291 - [ 1620] - [ 20] - INFO - [Unity.Licensing.Client.Services.LicenseOfflineValidityEndingPeriodicNotifierService] Will execute periodic notification again in 00:30:00

    Could anyone help me with this?

    I'm using a personal license

    This occured after I applied some steps to solve another license issue (Hub was comparing the MAC address of my Wifi adapter but the license was linked to the MAC address of my Ethernet adapter so I cleaned up all unity hub folders and reinstalled it)

    Thanks
     

    Attached Files: