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Can't login to Asset Store (Package Manager)

Discussion in 'Editor & General Support' started by UV Motion, Jan 21, 2014.

  1. UV Motion

    UV Motion

    Joined:
    Dec 30, 2013
    Posts:
    1
    Edit - (Case 586700)
    Hey there!

    I have been having terrible issues regarding the login into the Asset Store for Package Manager using Asset Store Tool Package.

    When I try to log in two things might happen:
    The first one is, if I enter both the account and passwords correctly somehow the window refreshes and asks me to insert it again, and again and again.
    The second thing is, if I insert the account correctly but the password wrong, it tells me 'failed communication' (of course, silly me).

    The Asset Store (Ctrl + 9/Cmd +9) seems to be working correctly, I can see packages and install them without problems.

    The thing is, I want to connect to the Package Manager but it wont let me.


    What I HAVE DONE:
    Clean installation of Unity 4.3.2 and 4.0.1 - not resolving the issue
    Erased preferences - not resolving the issue
    Tried with different accounts - not resolving the issue
    New project - not resolving the issue
    Changed computers - not resolving the issue
    Formated a computer, clean installation - not resolving the issue
    Changed Internet connection and computer - not resolving the issue


    I'm using Unity 4.3.2 and the latest Asset Store Tool Package.

    PS - Everything was working correctly till this morning, I was uploading a package and it froze at 100%, then Unity crashed. I re-opened Unity and this is where the problem started, coulnt login to Package Manager

    Please, please if you could help me out, I would give you some cookies.

    Thanks in advance
    Jaime
     
    Last edited: Jan 21, 2014
    kabooteam likes this.
  2. hacky97

    hacky97

    Joined:
    Feb 6, 2014
    Posts:
    6
    I'm terribly late, reviving your thread, but for future reference and other folks having this issue I'll be so kind to share my solution:
    I had the same issue and for me it helped to <not> enter my username, but my email address.
     
    Avelycure, Yanuary, palina4k and 6 others like this.
  3. Isagabe

    Isagabe

    Joined:
    Jul 13, 2014
    Posts:
    3
    Greetings everyone
    I am having similar issues. When I try to download from store I get this message in console: Failure when receiving data from the peer url: https://kharma.unity3d.com/
    In Unity if I ctrl + 9 the store windown opens up but remains blank.
    Help please. Thanks in advance.
     
  4. Schubkraft

    Schubkraft

    Unity Technologies

    Joined:
    Dec 3, 2012
    Posts:
    1,070
    I assume you use windows? Are you using the latest 4.5.2f1 release? If not use that or try disabling D3D11 in the Unity editor Player settings.
     
  5. Ana-Varnan

    Ana-Varnan

    Joined:
    Apr 25, 2015
    Posts:
    3
    I am Also Having Such Problems! Any Solutions?
    Please Advice Me!
    Thanks!
     
  6. elastakristya

    elastakristya

    Joined:
    Oct 30, 2015
    Posts:
    1
    FOUND THE SOLUTION...!
    all you have to do is just go to https://publisher.assetstore.unity3d.com/ and create a publisher account using your current unity account.
    once you've created the account, go back to unity, open the asset store tool, type your email and password.
    you should be logged in right away!
     
    UnityLighting likes this.
  7. PropDrop

    PropDrop

    Joined:
    Nov 14, 2016
    Posts:
    2
    Thank You!
     
    CoughE likes this.
  8. dtron904

    dtron904

    Joined:
    Jul 15, 2015
    Posts:
    2
    Dude...like thanks for that tip
     
    CoughE likes this.
  9. ChristianKing7531

    ChristianKing7531

    Joined:
    May 7, 2018
    Posts:
    1
    Thanks dude
     
  10. palina4k

    palina4k

    Joined:
    Jul 22, 2018
    Posts:
    1
    Thanks it worked for me
     
  11. Anomika

    Anomika

    Joined:
    May 16, 2016
    Posts:
    3
    well this is annoying.. is there no way to just download them. I have no idea why can't login into this package manager. i just want my assets. please allow me to download them like before and stop forcing me to use this package manager that wont' let me log in. Why did you have to make things complicated they worked fine before. Just kept closing and reopening projects and closing and reopening asset store browser windows and opening and closing package manager until it for some reason opened unity hub, i closed the hub and volia i was logged in. Not a fan. please let people not use this and download their asset from the asset store without your weird api aoth thing.
     
  12. zenman3119

    zenman3119

    Joined:
    Nov 24, 2013
    Posts:
    6
    Cannot access packages in editor my assets in any newly created project.
    [Package Manager Window] Error while getting auth code: System.InvalidOperationException: Failed to call Unity ID to get auth code.
    UnityEditor.AsyncHTTPClient:Done (UnityEditor.AsyncHTTPClient/State,int)

    [Package Manager Window] Error searching for packages.
    Unable to perform online search:
    Cannot connect to 'api.unity.com' (error code: ECONNRESET). Verify your environment firewall policies allow connection to this host name. If your system is behind a proxy, verify your proxy environment variables (HTTP_PROXY and HTTPS_PROXY) are properly set.
    UnityEditor.EditorApplication:Internal_CallUpdateFunctions ()

    [Package Manager Window] Error while getting product update details: Error while getting auth code: System.InvalidOperationException: Failed to call Unity ID to get auth code. [Error -1
    UnityEditor.AsyncHTTPClient:Done (UnityEditor.AsyncHTTPClient/State,int)
     
    Last edited: Mar 19, 2023
  13. zenman3119

    zenman3119

    Joined:
    Nov 24, 2013
    Posts:
    6
    And yes I did log out of unity hub and log back in multiple times and still doesn't work. Bunch of nonsense. Works in older projects but not in newly created projects. Only change is new ISP and modem/router. I get license fine in Hub but editor won't get my assets.
     
  14. zenman3119

    zenman3119

    Joined:
    Nov 24, 2013
    Posts:
    6
    Seems to be retaining old MAC Id in license file which I assume editor uses but Hub doesn't. Lol
    Bunch of nonsense.
     
  15. Ranxzzy

    Ranxzzy

    Joined:
    Oct 3, 2023
    Posts:
    1
    Why can’t I see my assets in unity. I click sign in and nothing happens.