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Can't install any packages

Discussion in 'Package Manager' started by summerian, Jun 28, 2020.

  1. summerian

    summerian

    Joined:
    Jul 6, 2014
    Posts:
    140
  2. UnityMaru

    UnityMaru

    Community Engagement Manager PSM

    Joined:
    Mar 16, 2016
    Posts:
    1,227
    Hey there.

    Upon clicking Import for an asset, there should be a popup modal window to continue the import process.

    Can you let us know if you're on a multi-monitor setup; apparently the popup window can appear on a different screen sometimes on clicking Import. Ask if they can check for that.

    If not, it could be another bug; if that's the case, please provide the following info below:

    - what version of the Editor are you using?
    - did any error messages get logged to console after clicking Import, if so, what were they?
    - please attach your editor.log fil;e
    - does this also happen for Master Audio: AAA Sound, or any asset that you have purchased?