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Can't get Collaborate to collaborate

Discussion in 'Unity Collaborate' started by Aeonvirtual, Aug 8, 2020.

  1. Aeonvirtual

    Aeonvirtual

    Joined:
    Oct 14, 2015
    Posts:
    33
    I'm trying to get 3 remote computer to collaborate on the same project but for some reason we can't see each others' updates. We are all joined to the same project and inside of unity (2019.4.7f1) are connected to the same project ID (f2d392aa-6ac6-4f7b-86f2-ad669e682608)

    Can someone help out?
     
  2. rogper

    rogper

    Joined:
    Sep 17, 2015
    Posts:
    4
  3. Aeonvirtual

    Aeonvirtual

    Joined:
    Oct 14, 2015
    Posts:
    33
    Anyone? We can't really collaborate right now.
     
  4. Ryan-Unity

    Ryan-Unity

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    Hi guys! Im sorry that you're both having issues collaborating. I didn't see any apparent issues in the network log that you shared. Could you please reach out to Support so that we can more quickly respond to you and assist in debugging the problem? You can do that by doing the following:

    1. Navigate to project on the Developer Dashboard.
    2. Select Collaborate > Support from the left hand menu.
    3. Click on Open a Ticket and fill out the support form.
     
    rogper likes this.