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Can't get any response from the Unity Reflect team

Discussion in 'Unity Reflect' started by MrWolf, Jun 26, 2020.

  1. MrWolf

    MrWolf

    Joined:
    Jun 9, 2013
    Posts:
    10
    This all looks very promising... but....
    I've been trying to reach out for weeks now to try/purchase Unity Reflect.
    The intrest from our clients is huge, but as there in no response from your team this just makes the whole deal looks unprofessional at best.

    Does anyone else got a different experience with Unity Reflect?
     
    MrWolf, Jun 26, 2020
    #1

  2. UnityPeterD

    UnityPeterD

    Unity Technologies

    Joined:
    Nov 5, 2019
    Posts:
    46
    Hi Mr Wolf,

    Thank you for reaching out and I'm sorry to hear you are having some issues with the trial application process. Could you please forward me your details to reflect-support@unity3d.com and I will follow up with the appropriate team internally to see if I can get someone in touch with you.

    Kind Regards,

    Peter Davidson
    Unity Service Support Developer
     
    UnityPeterD, Jun 26, 2020
    #2
    DavidMenard likes this.

  3. iriguchi

    iriguchi

    Joined:
    Feb 1, 2016
    Posts:
    46
    I have same experience about try reflect program.
    I sent the form two times last month and few month ago, there is no response.
    Today I got new mail about new reflect release so I try again... but the try form is not work well.
     
    iriguchi, Jun 30, 2020
    #3

  4. bridgin

    bridgin

    Joined:
    Jun 26, 2020
    Posts:
    1
    Hi Peter,

    I am also experiencing the same. Requested trial multiple times, no reply till now. I mailed you now from registered email. Kindly support
     
    bridgin, Jun 30, 2020
    #4

  5. UnityPeterD

    UnityPeterD

    Unity Technologies

    Joined:
    Nov 5, 2019
    Posts:
    46
    Hi everyone. If you find you are waiting an unusually long time for a response to a trial request, please send a support request to reflect-support@unity3d.com. We will share the information with the appropriate team for follow up.

    Bridgin, I did receive your message and I will be forwarding it shortly.

    Thank you,

    Peter Davidson
    Unity Service Support Developer
     
    UnityPeterD, Jun 30, 2020
    #5

  6. iriguchi

    iriguchi

    Joined:
    Feb 1, 2016
    Posts:
    46
    No response......
     
    iriguchi, Jul 17, 2020
    #6

  7. UnityPeterD

    UnityPeterD

    Unity Technologies

    Joined:
    Nov 5, 2019
    Posts:
    46
    Hi Iriguchi,

    Thank you for following up, I believe after we communicated someone did reach out to you.

    Let me know via that ticket please if that is not the case.

    Kind Regards,

    Peter Davidson
    Unity Service Support Developer
     
    UnityPeterD, Jul 18, 2020
    #7

  8. iriguchi

    iriguchi

    Joined:
    Feb 1, 2016
    Posts:
    46
    I've got the trial license.

    Thanks,
     
    iriguchi, Jul 20, 2020
    #8