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Can't find my games on web dashbord, can't disable test ads

Discussion in 'Unity Ads' started by hakankaraduman, Feb 14, 2016.

  1. hakankaraduman

    hakankaraduman

    Joined:
    Aug 27, 2012
    Posts:
    321
    Hi,

    I have a problem with using the unityads dashboard.

    I use 5.3.2p2, so created the ads in unity editor and first enabled the test ads. Now I want to disable test ads, I uncheck the "Enable test ads" option from unity editor, but it's not affecting the ads, still shows test ads.

    I wanted to check from dashboard on web, I can't see my projects on either https://unityads.unity3d.com/admin/#/games or https://dashboard.unityads.unity3d.com/.

    I changed the organization but still can't see the games.

    So I clicked "Go to dashboard" from within unity editor and it opens this link :

    https://developer.cloud.unity3d.com...projects/03587fee-07e9-4fe8-83b1-32f1608d99c5

    Here there are some buttons, when I click go to ads, it redirects to old dashboard and I still can't see the games or change any settings (in this case, disabling the test ads).

    Please, I need quick help. Game is already on the stores (ios and android) for 2 days. Thanks
     
  2. rasmus-unity

    rasmus-unity

    Unity Technologies

    Joined:
    Aug 15, 2014
    Posts:
    1,141
    Send me your game ids as a private message.

    -Rasmus
     
    hakankaraduman likes this.
  3. window_

    window_

    Joined:
    May 10, 2015
    Posts:
    8
    I also have same problem.
    added ads in unity editor. I can not find settings to turn it off anywhere in browser. Tried to turning off in unity editor but that doesn't work. also I can not find settings for rewarded zone.
    and can I show just banner ad not video ads? is it possible?
    Thank You
     
  4. rasmus-unity

    rasmus-unity

    Unity Technologies

    Joined:
    Aug 15, 2014
    Posts:
    1,141
    Unity Ads only supports video ads, not banner ads.

    You can find settings and disable particular "placements" of ads from the dashboard at https://dashboard.unityads.unity3d.com/. Can you find you game there?

    -Rasmus
     
  5. window_

    window_

    Joined:
    May 10, 2015
    Posts:
    8
    I can find my games but no settings.
     
  6. unity-nikkolai

    unity-nikkolai

    Unity Technologies

    Joined:
    Sep 18, 2014
    Posts:
    541
    You can find the Settings tab on the platform page of each project:
    1. Log into the Unity Ads Dashboard
    2. Select a project from your list of projects
    3. Select a platform (Android Google Play, Apple App Store)
    4. Select the Settings tab on the platform page
    Screen Shot 2016-04-20 at 11.21.53 AM.png
     
  7. window_

    window_

    Joined:
    May 10, 2015
    Posts:
    8
    now I have all the options.
    thank you
     
    unity-nikkolai likes this.
  8. DwinTeimlon

    DwinTeimlon

    Joined:
    Feb 25, 2016
    Posts:
    117
    Hi there,

    I have set my game to "force test mode off", which is working for Android but in iOS I still get served test ads.
    The game was built in Unity 5.3.4f1. I need urgent help, as the game is in submission right now. I have already made a ticket.

    Ok now its working, it seems that it needs at least 10-15 minutes until it takes effect.
     
    Last edited: May 12, 2016
    unity-nikkolai likes this.
  9. unity-nikkolai

    unity-nikkolai

    Unity Technologies

    Joined:
    Sep 18, 2014
    Posts:
    541
    If you set this value while the game is running, you need to restart your game. Meaning you need to completely close the app, and then relaunch it. This will pull a new ad plan, which should then have the appropriate type of campaigns depending on the setting you selected for the platform.
     
  10. ipmichael

    ipmichael

    Joined:
    Feb 11, 2016
    Posts:
    1
    Hi, reviving this old thread because my game is still serving test ads. It's already on the app store. I'm using Unity services and have "Enable test mode" unchecked.