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Can't enable performance reporting, toggle missing? (2017.1.0f3)

Discussion in 'Unity Cloud Diagnostics' started by rzubek, Sep 5, 2017.

  1. rzubek

    rzubek

    Joined:
    Aug 21, 2014
    Posts:
    72
    In the Services panel in the editor, all services have their toggle buttons except for Performance Reporting. This one is missing the toggle and there's no way to turn it on.

    https://imgur.com/1C92RoX

    The services are already set up correctly, since I have both cloud build and analytics enabled.

    Am I missing something obvious about what's necessary to use perf reporting?
     
  2. thomasn_unity

    thomasn_unity

    Unity Technologies

    Joined:
    Jun 21, 2016
    Posts:
    60
    Hi rzubek,

    That screenshot indicates that the Performance Reporting service is already enabled, however, you are correct that there should be a toggle there. I don't believe we've seen this issue before. Can you please submit a bug report with that screenshot attached so that we can track the issue properly?
     
  3. rzubek

    rzubek

    Joined:
    Aug 21, 2014
    Posts:
    72
    Thank you for the prompt reply!

    Perf reporting doesn't seem enabled in the Editor UI: https://imgur.com/Rxz1Q4Z and the web portal is showing no data. (I'm currently doing a test build to verify if any perf data will be getting sent to the server regardless.)

    Bug report incoming!
     
  4. berkhulagu

    berkhulagu

    Joined:
    Sep 6, 2017
    Posts:
    11
    I have exactly the same issue on 2017.1.1f1. @rzubek could you post the bug report as a comment? Best!
     
  5. srenz_simplitec

    srenz_simplitec

    Joined:
    Apr 21, 2017
    Posts:
    1
    I have exactly the same issue on 5.6.1f1 - no toggle to switch Performance Reporting (all other Services like Analytics, Collaborate have one).
     
  6. rzubek

    rzubek

    Joined:
    Aug 21, 2014
    Posts:
    72
    Filed case #948517 - it's not showing up on issue tracker yet, though.