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Cant Download Terrain Tools Sample Asset Pack - "401 Unathorized"

Discussion in 'Package Manager' started by ntieskie, Apr 12, 2020.

  1. ntieskie

    ntieskie

    Joined:
    Apr 12, 2020
    Posts:
    1
    I do not know my way around programs like this, it is my first day attempting to play around with this program. I can't figure out why I can't install the Terrain Tools Sample Asset Pack version 1.0. The "Import" option is greyed out and the "Download" button results in an error saying "The requested URL returned error: 401 Unauthorized. I'm simply trying to learn what game design is about and chose the personal license, or at least I tried to.
     
    ntieskie, Apr 12, 2020
    #1

  2. samuelb_unity

    samuelb_unity

    Unity Technologies

    Joined:
    Nov 13, 2017
    Posts:
    151
    Hi @ntieskie,

    I'm sorry to hear you didn't have the best experience getting started with Unity! Could you tell me which version of Unity you are working with? For the Terrain Tools Sample Asset Pack, I see the supported Unity versions are 2019.1.1 or higher which might explain the error.

    If your version of Unity is higher than 2019.1.1 then I'm not sure how you could receive an "Unauthorized" error while downloading this package since it is freely available on the Asset Store. Could you try downloading another package from the Asset Store and see if the same thing happens? If so, there may be issues with your internet connection we could investigate...
     
    samuelb_unity, Apr 14, 2020
    #2

  3. AmpViewer

    AmpViewer

    Joined:
    Jan 16, 2017
    Posts:
    1
    I use Unity 2019.3.1.13 and I have the same problem: Can't IMPORT the asset even if I can download it. So it doesn't work for me, can you please upgrade it or test it on a the new version of Unity please? thank you
     
    AmpViewer, Oct 22, 2020
    #3

  4. UnityMaru

    UnityMaru

    Community Engagement Manager PSM

    Joined:
    Mar 16, 2016
    Posts:
    1,227
    Are you getting this with any other packages?
     
    UnityMaru, Oct 23, 2020
    #4

  5. unity_YDXy-j36vRpfiQ

    unity_YDXy-j36vRpfiQ

    Joined:
    Nov 25, 2020
    Posts:
    3
    I have the same issue with all the free packages
     
    unity_YDXy-j36vRpfiQ, Dec 20, 2020
    #5

  6. UnityMaru

    UnityMaru

    Community Engagement Manager PSM

    Joined:
    Mar 16, 2016
    Posts:
    1,227
    What comes up in the error console? Anything in particular?
     
    UnityMaru, Dec 24, 2020
    #6