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Question Can't create a new Plastic SCM organization

Discussion in 'Unity Version Control' started by TheTortilla, Sep 11, 2023.

  1. TheTortilla

    TheTortilla

    Joined:
    Nov 25, 2013
    Posts:
    38
    Hi,

    We would like to work with a freelance on a Unity project. We've created a new Unity Organization to add him and would like to link this organization to Plastic SCM so we can transfert one of our projects to the new org. Like this we can work with the new freelancer while not giving him access to all our projects.

    The problem is we can't find how to do that. The organization isn't automatically created on Plastic and there's no sign of a button to create it anywhere (Unity client or dashboard, Plastic dashboard)

    How can we do this ?
     
  2. carlosalba1985

    carlosalba1985

    Unity Technologies

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    Jul 19, 2021
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  3. TheTortilla

    TheTortilla

    Joined:
    Nov 25, 2013
    Posts:
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    So we were heading in the right direction. Now the problem we've been facing is the "We could not process your payment." error with the same card we're using to pay Plastic SCM subscription so we highly doubt the card is causing the issue.

    We've found this thread (https://forum.unity.com/threads/unf...process-your-transaction-at-this-time.439600/) but using a VPN or not didn't made any difference.

    We want to know if anything can be done before calling our bank or trying with paypal
     
  4. carlosalba1985

    carlosalba1985

    Unity Technologies

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    @TheTortilla, just to clarify, are you purchasing a new DevOps version Control subscription, right? I mean you are not using a legacy plasticscm.com subscription.

    In that case, please open a ticket with Unity support so they can help with the payment problem.
     
  5. TheTortilla

    TheTortilla

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    Nov 25, 2013
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    Basically we just want to activate Plastic SCM on the new organization we create in order to work with our new collaborator. Currently we have an active Plastic SCM subscription for internal work running for a while so it might be legacy.

    The new way to use Plastic SCM with Unity is by purchasing a DevOps subscription right ?
     
  6. carlosalba1985

    carlosalba1985

    Unity Technologies

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    Yes, what in the past was known as Plastic SCM Cloud is now known as Unity DevOps Version Control subscription.
     
  7. TheTortilla

    TheTortilla

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    Nov 25, 2013
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    Outch it's 3 times more expensive for the same storage, I think we'll stay on legacy as much as we can then
     
  8. carlosalba1985

    carlosalba1985

    Unity Technologies

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    Jul 19, 2021
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    836
    Sorry, what is your storage size? I work on the technical part I so just know the basic details of the pricing but it sounds strange to me such a big pricing difference.