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Bug Can't connect to Live Capture! But Virtual Camera is OK?

Discussion in 'Virtual Production Previews' started by miraclestar, Feb 9, 2022.

  1. miraclestar

    miraclestar

    Joined:
    Oct 26, 2015
    Posts:
    14
    I tried many times to connect the Live Capture, but failed everytime.

    The App can detect the PC device ,but can't connect it .

    upload_2022-2-9_21-13-30.png

    I got the firewall warning everytime. I even disabled the firewall.
    as you can see in the pic, Virtual Camera is connected, But Live Capture is not !

    upload_2022-2-9_21-11-36.png
    upload_2022-2-9_21-15-48.png upload_2022-2-9_21-14-52.png
     
    miraclestar, Feb 9, 2022
    #1

  2. marc_tanenbaum

    marc_tanenbaum

    Unity Technologies

    Joined:
    Oct 22, 2014
    Posts:
    637
    Thanks for reporting this. There's a bug in Face Capture for devices in China. We're aware of the issue and working on resolving it.
     
    marc_tanenbaum, Feb 9, 2022
    #2

  3. miraclestar

    miraclestar

    Joined:
    Oct 26, 2015
    Posts:
    14
    That thread is 2 month ago，do you find any solutions or schedule
    If you need any infomation to debug, contact me: liuhongyuan99@gmail.com
    If you have test version ,I can help to test too.

    ​
     
    miraclestar, Feb 10, 2022
    #3

  4. OrcBladeMaster

    OrcBladeMaster

    Joined:
    Dec 23, 2013
    Posts:
    2
    so. when will fix this be?it just in China won't work?
    we love this but We can't use this.
     
    OrcBladeMaster, Feb 11, 2022
    #4

  5. marc_tanenbaum

    marc_tanenbaum

    Unity Technologies

    Joined:
    Oct 22, 2014
    Posts:
    637
    Responded in the other thread. Apologies for the time it's taken to get to this issue.
     
    marc_tanenbaum, Feb 11, 2022
    #5

  6. miraclestar

    miraclestar

    Joined:
    Oct 26, 2015
    Posts:
    14
    which thread？
    Didnt see it

     
    miraclestar, Feb 12, 2022
    #6

  7. thanhle

    thanhle

    Joined:
    May 2, 2013
    Posts:
    162
    You just can't connected when you build to exe right ?

    in unity editor you connected !
     
    thanhle, Mar 17, 2023
    #7