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Help Wanted Can’t connect iPad for AR ( connection could not be established )

Discussion in 'Unity Reflect' started by satolas, Oct 24, 2020.

  1. satolas

    satolas

    Joined:
    Feb 13, 2017
    Posts:
    21
    Computer razerblade 2019 :
    iPhone 11 Pro (iOS 14.0.1) and iPad Pro 3th generation (iOS 13.6.1)

    All devices are on the same network.
    I tried with corporate network, guest network and with hotspot.

    I always get :
    “A connection with the server ... could not be established.
    This server may be outside your local network (LAN) or may not.”
    Any idea ?
    Cheers :)
    6871F240-74AB-4610-9A73-1FD5C509290C.jpeg
     
  2. DavidMenard

    DavidMenard

    Unity Technologies

    Joined:
    Jun 3, 2019
    Posts:
    99
    Hey Satolas,
    We often see some restrictions from IT departments when it comes to LAN connections like this. We have some guidance on what to unblock here.
    You can also send an email to our support (reflect-support@unity3d.com) and they'll help you sort things out if it's a network configuration issue.
    Any reason you can't use Cloud? We found the connection is much more reliable!
    David
     
  3. satolas

    satolas

    Joined:
    Feb 13, 2017
    Posts:
    21
    Thanks for your answer. @DavidMenard
    I can't use cloud because where I work we can't use cloud services.
    Because all we will use Reflect for is very confidential.

    Another question :
    Is it possible to embed the complete project into the iPad ? So then you would not need to have PC + iPad.
    Thanks
     
  4. DavidMenard

    DavidMenard

    Unity Technologies

    Joined:
    Jun 3, 2019
    Posts:
    99
    Right that makes sense. A lot of people want to use Reflect locally because of this.

    For embedding the model, yes, you can download it to the iPad, and open it offline later.
     
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