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Unity's version control component has been upgraded to Plastic SCM.

Can't access Collab projects from website

Discussion in 'Unity Collaborate' started by artician, Jun 28, 2017.

  1. artician

    artician

    Joined:
    Nov 27, 2009
    Posts:
    343
    Hi,

    Joined my first Collab project today (or trying to). It looks amazingly useful, but I'm running into an issue with your website-



    This is running in Firefox. Other areas of the Unity site seem fine. This just reloads itself indefinitely.

    Any ideas?
     
    artician, Jun 28, 2017
    #1

  2. cacofonix

    cacofonix

    Unity Technologies

    Joined:
    May 10, 2013
    Posts:
    2
    Thanks for reporting this. We found an issue with rewrite rules on the website and its been fixed.
    You should be able to use it now
     
    cacofonix, Jun 29, 2017
    #2

  3. artician

    artician

    Joined:
    Nov 27, 2009
    Posts:
    343
    Unfortunately this didn't work for me, just FYI. Same behavior described above.

    Regardless, it's far too rare that I express my appreciation though, so thanks to you, your team, and the mass of talent in your ridiculously complicated organization for keeping everything afloat (for the most part)! :)
     
    artician, Jun 30, 2017
    #3

  4. Ryan-Unity

    Ryan-Unity

    Unity Technologies

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    I'm sorry to hear that didn't work for you, @artician! If you run into this again, could you try going to that page using incognito mode in chrome (or similar browser feature) to see if that fixes it?

    Thank you for your understanding and support!
     
    Ryan-Unity, Jul 5, 2017
    #4

  5. artician

    artician

    Joined:
    Nov 27, 2009
    Posts:
    343
    Hi!

    When connecting to this site using Chrome in incognito mode, I am prompted to log in. After doing so, the site shows the same behavior as described above.


     
    artician, Jul 7, 2017
    #5

  6. Ryan-Unity

    Ryan-Unity

    Unity Technologies

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    Thank you for trying that. Would you mind opening Chrome's Console (by going to View->Developer->Developer Console), look in the Console tab, refresh web page and let us know what (if any) red error messages you see.
     
    Ryan-Unity, Jul 7, 2017
    #6